Input component validation setup

Hi everyone, I’m working on a simple validation use case in ServiceNow UI Builder and need some guidance. Use case: I have an Input component and a Button component on the page. When the button is clicked, a client script runs. The script checks t...

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• Now Experience UI Framework

Please share list of the plugins in servicenow

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Additional settings for data visualization missing, when saved to Library ("Show total value")

Are the Data Visualization settings different within a Dashboard vs. when saved to Library? I have multiple "Donut" data visualizations on my dashboard. Some of these are saved to library, while some are not.  For the ones that are not saved to the L...

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Not received HRSD exam voucher

Hi team,I have completed Human Resources Service Delivery (HRSD) Implementation On Demand (Xanadu) and Human Resources (HR) Fundamentals but did not receive HRSD exam voucher. Also not able to see option to raise a case with ServiceNow support. Can s...

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2025 Holiday SNUG recording available!

Hello SNUG Members!   We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year.   A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution...

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ServiceNow Baramundi Integration

Hello Community, anybody already done a ServiceNow Baramundi Integration ? We are currently using MECM for Software Distribution for Windows Clientand consider a change to the Software Distribution tool Baramundi. For MECM there is a OOTB Integration...

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UI action landing page not working in workspace

Hello, I created an UI action, it is visible and working in native UI but in workspace it is visible and even creating a new record(as per the functionality) but it is not landing to the proper new record correctly.What should I give in the script to...

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Why don’t complaints created outside business hours appear in the queue after schedule opens?

We have configured a schedule on an AWA queue so that work is assigned only between 9:00 AM and 4:00 PM BST.Our expectation:If a complaint is created outside this time range, it should remain in the queue and then appear in “Queued Work” once the sch...

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How to migrate Core UI Dashboards to Workspace Pages?

I have a custom-scoped application that I created several years ago, which is still used by my clients. I had made a dashboard for this application with a lot of reports using the Core UI. I started developing a workspace for my clients for this cust...

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How to Debug the ACLs Like a Pro developer in ServiceNow

How to Debug the ACLs Like a Pro developer in ServiceNow   Access Control Lists (ACLs) are one of the most powerful - most misunderstood - and difficult to troubleshoot in ServiceNow. Most developers treat them as trial-and-error rules instead of und...

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What is the correct run order for OOTB SG-AWS Schedule Imports to resolve "Missing Dependency" error

Hello , I am implementing the out-of-the-box Service Graph Connector for AWS (SG-AWS) and repeatedly hitting "Missing Dependency" errors in the IRE logs for dependent CIs like cmdb_ci_nic and cmdb_ci_storage_volume.The error indicates that the parent...

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Drag and drop attachments not working in Compose Email after Zurich upgrade

Hi everyone,After upgrading to Zurich (current build Patch 1) , we can no longer drag and drop files into the Compose Email window.We are getting the following error:Dropped file type is not supported Uploading the same file using the paperclip icon ...

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How to integrate Now Assist in Virtual Agent with Microsoft Teams?

I want to integrate Now Assist in Virtual Agent with Microsoft Teams?Could anyone help me to build this integration? 

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How to Create and Add Dashboards in the Overview Dashboard of Service Operational Workspace?

Hi everyone,I'm currently working with the Service Operational Workspace in ServiceNow and want tocustomize the Overview Dashboard. However, I'm not sure how to create a newdashboard or add existing dashboards/widgets to the Overview Dashboard.Can so...

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Assign to me ui ation on incident table doesnt shows up if it is assigned to someone else

Hello Everyone,The assign to me ui action on service operation workspace doesn't shows up if it is assigned to someone else of the group i am already part of.I want this should show if it is assgned to one of my group and not assigned to me then i wa...

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