Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1043350members
2998220posts
What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More George_1 Specialist SOAP call timeout SOAP call is getting time out at 60 - 65 sec, how to increase the timeout for this call, its a synchrono... Read More George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Gartner Security & Risk Management Summit Hosted by Megan Le 1 Jun–3 Jun, 2026 08:00 AM PDT Event Details Online EAM Workshop: June 2 Hosted by WhitleyT 2 Jun, 2026 06:00 AM PDT Event Details Online Virtual Experience | From answers to action: How Micron built an AI front door for the enterprise Hosted by amykegan 2 Jun, 2026 08:00 AM PDT Event Details Online Sydney ServiceNow Enthusiast Group - June 2026 - AI Agent advisor and AI platform roadmap! Hosted by glennguzzo 3 Jun, 2026 12:30 AM PDT Event Details Online RaptorDB Professional for Healthcare and Life Sciences Hosted by Anubhav P 3 Jun, 2026 11:00 AM PDT Event Details Online 6/3 Webinar: Raptor DB Professional for Healthcare and Life Sciences Hosted by Mary Kay Pierso 3 Jun, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Survey Trigger

Hello everyone,We currently have a public survey that has been in use for some time. A new requirement has come up: the survey now needs to be sent automatically based on a specific trigger.Relevant Tables:pm_projectpm_project_taskpm_m2m_project_stak...

  • Question

Where is my UI Action?

A funny thing happened on my way to UI Actions on an instance. I couldn't find what I was looking for. So, after doing a little searching, I'm here to ask if anyone else can give me a clue. I have this UI Action on a form, let's call it [Bob]. No ide...

  • Question

Asset-CI Mapping: Install_state from CI to Asset

Is there any kind of known issue syncing the install_state from CI to Asset? The Asset-CI Install Status mapping includes this in both directions and the Update Asset Fields on Change BR is active, but any change to the install state on the CI does N...

  • Question

How to install Now Assist Admin Console in my PDI?

How to Install a Now Assist  Admin Console from the ServiceNow Store in my PDI? I'm facing issues installing it using the same ServiceNow ID. Please Give me step-by step guidance?

  • Question

Business Analyst to ServiceNow: How common is this path?

Hi Community,One interesting thing I've noticed while working on ServiceNow projects is how valuable a Business Analyst / System Analyst background can be in consulting and implementation roles.Skills such as:Process analysis and process designStakeh...

  • Question

SAM_ Discovery map Issue

Hi Team, The software models are being created through the SCCM and Intune integrations. During my review, I identified more than 250 software models that do not have a Discovery Map associated with them. Additionally, some models are missing Publish...

  • Question
  • SAM

Resetting News Article Views

If we are doing a rebrand of our News Article formats, is there a way to reset the view count on the news article? I checked in the content record and can see the views there. I thought maybe I could just click the people and delete, but that option ...

  • Question

Issue with Dynamic Filter Option

Hi All,I have a dynamic filter option having a script include (attached image).It's a simple script returning a list of configuration sys_id's, but it's giving the empty list.What am I missing here?

  • Question

Prehire Portal

ServiceNow recently released a video regarding "New Hire Onboarding Experience using Employee Journey Management". https://www.youtube.com/watch?v=a_HbwS0og2E The most interesting aspect of this demo is the use of two distinct portals: 1. Prehire Por...

  • Question

Incident and Major Incident Teams Call

What should be a straightforward integration is becoming a headache. We need to do one click bridge calls for MIM with Teams Integration. However, the permissions needed through graph api requires onlinemeetings.readwrite.allIn a large shared tenant,...

  • Question

Import 'Solutions' from Tenable.sc

Hi All, We have activated the Vulnerability Solutions Management plugin and are looking to import 'Solution' from Tenable.sc.I have gone through Tenable documentation but it seems like they do not follow the CSAF or CVRF schema for solutions. If anyo...

  • Question

Enhanced Requests Page Experience

Feature Demo     Overview In the July 2025 release, we've overhauled the My Requests page in Employee Center to make it easier for employees to view, filter, and manage their requests.   The new experience introduces configurable tabs, filters, and ...

  • Article

Agenda for STL SNUG | June 11 | NISA HQ

We’re excited to confirm the agenda for the STL SNUG on June 11 at the Nisa HQ. While a few session details may still evolve, we’re looking forward to offering the following lineup:   8:30am | Doors Open for Lab Participants, Breakfast Served 9:30am ...

  • Question

Resolved! Make CSM Email Notification Subject Line Dynamic

Does anyone know of a way to dynamically change the subject line of an auto email notification based on logic or conditions.   Example:  Using the same email notification, with same sending trigger conditions or in the same flow/subflow, insert a sub...

  • Question
  • Customer Service Management
View More