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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Software Asset Management Office Hours Hosted by ServiceNow 3 Mar, 2026 12:00 AM PST Event Details Online ServiceNow Exchange: AI Academy - AI Voice Agents - From First Look to First Call Hosted by ServiceNow 3 Mar, 2026 08:30 AM PST Event Details Online Order-to-Cash Exception & Dispute Management Webinar | 03/03/26 Hosted by Karen Canavan 3 Mar, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: The future of AIOps with Autonomous Alert Management Hosted by ServiceNow 3 Mar, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Introducing Voice Agent for Mobile Hosted by ServiceNow 3 Mar, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Office Hours Hosted by ServiceNow 3 Mar, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Moving From Reactive to Strategic Roadmap

What was the turning point that moved your organization from reactive support to roadmap ownership? I feel that our organization has hit a fork in the road: Stay reactive — or become strategic.Our past has looked like:• A constant backlog of enhancem...

  • Question

duplicate of incident form

I am making the incident form to practice my admin so i am confuse that how to make Notes,Related records and Resolution information in incident form.so,please guide how to make it

  • Question

Entites not showing in the entity type while updating the entity filter

In entity filter there are matching records as shown in the screenshot but even after clicking on the update entities no entities are getting populated in the entity section of the entity type as shown below.  User is able to view and click the "'Upd...

  • Question
  • Integrated Risk Management (IRM)

Resolved! ATF : How to open the specified URL

I want to open a specific URL in ATF to simulate the behavior when a user clicks on a link in an email.As a test, I tried to open the link using the "Click Component (Custom UI)" test step from "Preview Notification" in Notification as an Admin user,...

  • Question

Task assignment groups are not copied over when a change is copied

Task assignment groups are not copied over to the new change when user copies a change record. The assignment group of the change record is being added to tasks instead of copying the task assignment group on the original change.The task assignment g...

  • Question

Business rule message not displaying to certain users

Hie everyone, so I've got a business rule set up so that when a certain condition happens a message is displayed, when i run a test on my user i see the message, but when i impersonate other users i cannot see the message   

  • Question

Clear Update sets

Anybody found the growing list of update sets in your environments a problem?My client has been using ServiceNow for a very long time, and they are wondering if they could archive or simply delete really old update sets. We recommended against doing ...

  • Question
  • Architect

Advanced Work Assignment (AWA) FAQs

Overview                                                                                                                                                                                     1. What is Advanced Work Assignment?The Advanced Work Assig...

  • Article
  • Advanced Work Assignment

Enhanced chat - Is there anything else issue

Hello all,We recently enabled the Enhanced chat feature of Now Assist in VA and have an issue at the end of every conversation.When a topic flow ends, the user is being asked "All done! Is there anything else I can help you with?"However, no matter w...

  • Question

admin + snc_read_only access issue

I hope this is the correct board to post my question. I have admin + snc_read_only roles in my Zurich instance, however, when viewing onChange catalog client scripts, the variable sys_id is being presented instead of Variable Name. Is this a limitati...

  • Question

.list or .LIST

Which is the best practice for opening the table using .list or .LIST

  • Question

Problem management State transition issue

When I create a new Problem with the admin role, it is created successfully and moves through all the Problem Management lifecycle states without any issues.However, when I use the Problem Admin, Problem Coordinator, or any other Problem Management r...

  • Question
  • Problem Management
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