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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Tejas Adhalrao Specialist Import Template Showing Extra/Missing Fields Hi , I configured the List Layout to include only the required fields. However, whe... Read More RohitGeorgV Specialist Email Notification Translation for static email I have translated the email notifications into French ... Read More RohitGeorgV Specialist Info Message on form Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' Read More Prasanna_Patil Specialist How to perform AQI on the knowledge center workspace Hey All, Can someone guide to how get "perform AQI" op... Read More Its_Azar Specialist Error when doing the test run Hi all, i have built an sub flow where it fetched the details of the control record... Read More RohitGeorgV Specialist Major Incident Communication plan While creating a incident communication plan from major incident, how is the status... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by HariomS35974003 21 Apr, 2026 08:00 AM PDT Event Details Online Register Today for the Philadelphia SNUG | Looking for Customer Speakers! Hosted by tarasringar 21 Apr, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: ITOM Academy - Discovery Admin leading practices Hosted by HariomS35974003 21 Apr, 2026 09:00 AM PDT Event Details Online Spring Webinar Series: Enterprise Asset Management Hosted by Lexie Kuikman 21 Apr–29 Apr, 2026 11:00 AM PDT Event Details Online ServiceNow Exchange: [EMEA] App Engine Office Hours Hosted by HariomS35974003 22 Apr, 2026 01:00 AM PDT Event Details Online ServiceNow Exchange: Modernizing Financial Services Operations: Q1 Capabilities You Need to Know Hosted by Abigail Lavadia 22 Apr, 2026 09:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Add Multiple users into a group

Did someone manage to add multiple users into an Active Directory group using the Out of the box action "Add Users to Group". I have a simple catalog item, which has a list collector, and i see that there is an AD activity for that, what should be in...

  • Question

ServiceNow University Lift Off to Knowledge

Has anyone received ServiceNow University Lift Off to Knowledge prize: ServiceNow Mainline Certification free exam attempt - International Winner?It's been more than a month and no update from SN.

  • Question

Regarding SSO login using an M365 account

I plan to implement SSO login using M365 users, following the instructions in the article below.If I configure it according to this article, will I be automatically logged in when I access the ServiceNow instance URL as an M365 user? https://learn.mi...

  • Question

Now Assist to display results from my custom tables.

I want "now assist" to respond data from my custom tables. I believe I've to create a custom skill which will fetch the data and give the output to a prompt.It would be really helpful if someone can give detailed steps to achieve the same.#nowAssist

  • Question

Regarding job schedules where the "upgrade_safe" field is set to False:

I understand that job schedules with the "upgrade_safe" field set to False will not run during the upgrade.<Reference>https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1080479Would it still not work if I used the function to manu...

  • Question

About Moveworks for SPM (Foundation)

Hi SPM Team, Hope you're all doing well. I'm Akira from ServiceNow Japan, covering Technology Workflow sales.   I'd love to get your input as I'm working on SPM proposals for our customers here in Japan.   **Background** With the new SPM pricing, fea...

  • Question

Resource Management Licensing

Is it still the case that Resource Management is licensed based on the number of users with the pps_resource role, rather than the number of Resource Profiles created by the Employee Definition?  I know HR's model is based on profiles, but I was unde...

  • Question

Typeahead component issue

Hello, I am configuring a typeahead component in UI builder.I have issues with mapping the Item selected event to a client script function. After I select an item - nothing changes. Please check my config..may be I am missing something. 

  • Question

Event Trigger to Assign Record Based on Incoming Reply from End User

Hello @Everyone,I was working on a requirement where I need to trigger a notification to the agent working on a record (INC or RITM). When a reply is received from the end user, the agent should be notified that there is a new response on that partic...

  • Question

Sys_id getting displayed in archive tables

In my archive tables sys_id's are getting displayed in place of reference records for "assignment group , opened for, opened by and affected user". archive rules are configured and "retain references" is checked true.in those archive tables, type of ...

  • Question

CSA preparation and resources

Hi please guide me what is the best practice to prepare CSA exam.I read the whole e book and watch some video. there are many well ServiceNow expert here so please tell me to prepare.

  • Question
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