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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: SPM Value Journey Session 3 - Strategic Portfolio Planning and Prioritization Hosted by ServiceNow 22 Oct, 2026 08:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 22 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - Choosing the Right ServiceNow Encryption Approach Hosted by ServiceNow 22 Oct, 2026 09:00 AM PDT Event Details In person October 22: Federal Tech Talk: The Decision Edge: Turning Army Data into Operational Action Hosted by WhitleyT 22 Oct, 2026 10:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Building Trust (APAC) Hosted by jasminecole 23 Oct, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Building Trust (AMS) Hosted by jasminecole 23 Oct, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Catalog Item Price Doubled/Added Instead of Quantity Multiplication

Hi Team, I'm facing a pricing issue with a catalog item. Catalog Item Price: AUD 11.80 Expected:Quantity 1 = AUD 11.80Quantity 2 = AUD 23.60Quantity 3 = AUD 35.40 I have a Reference variable (u_quantity_reference) that points to records in a custom t...

  • Question

Resolved! Handheld CIs, hardware assets, and model categories

I've done a little searching but haven't really found proper guidance here. This might be more of an asset or CMDB question, as it's related to both.After installing HAM, extended classes, etc., and there still is no mapping of any asset Model Catego...

  • Question

Gruup change

I need know how i can make a data visualization of the table Sys Audit, that i new know how many incident my group send to anotheres groups? I try if this table but is your data crash. 

  • Question

CMDB Health Deep Dive (Course)

Hi,In this course. Is this quiz timed? CMDB Health Deep Dive (Course) / CMDB Health Improvement Assessment (Content)

  • Question

Resolved! Service Graph Connector for Microsoft Intune

Hello, I have implemented the Service Graph Connector for Microsoft Intune and was looking to filter out personal device types from being added into the CMDB. Has anyone successfully done this or have any recommendations for doing so? The source fiel...

  • Question

SGC - Intune

Hi All, I have configured the SGC–Intune advanced data source, but I’ve noticed that Android device data is being imported into the Computers table instead of the Handheld Devices table.Has anyone encountered this behavior before, and what could be c...

  • Question

exclude groups from Department Change Notifications

I have a list of 125 groups i need to exclude from receiving trigger notifications.I have located the workflow in question that is contributing to firing the event   These are the conditions i have added,so under the 125 groups the parent is this^ bu...

  • Question

Prompt customisation for case summarisation

Does anyone know how to customise the Case Summarisation prompt so that it works for all case states (New, WIP, and Resolved)? Is it sufficient to clone, customise, finalise, and publish a single prompt, or do I need to clone, finalise, and publish t...

  • Question

Vulnerability Response integration IRE error for unmatched CI class

Hi, For Vulnerability response integration, I read that CI are created in Unmatched CI class if the IRE encounters an error while creating an Unclassed Hardware or Incomplete IP Class CIs.My question is how can we know what was the error that IRE enc...

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  • Vulnerability Response

Issue(random) while attaching published articles to a case

 Hi Community Members, I have recently observed an issue in our ServiceNow Production instance where certain knowledge articles do not consistently appear in search results.The issue occurs in the following scenarios:Knowledge Homepage: When searchin...

  • Question

Resolved! Service Now Implementation Australia - Execute Your Plan Module

Hi All I wonder if anyone has an idea on how to point me in the right direction. I am doing the Service Now Implementation Australia and I am stuck at the point "Build a HH application"... I have been instructed to review the story assigned but I can...

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