Event Management Through ITOM Visibility

Hello All, Has anyone already implemented Event Management through ITOM Visibility? I’d like to learn more about your implementation approach — specifically the prerequisites, key considerations, and lessons learned before starting the implementation...

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Survey Definition form is looking weird

Hello Community, What can be the reason that Survey Definition form is looking so weird like no Name, no Intro /Ending notes , no other fields are visible even on the form even in the list view.Attaching here is the image for reference.  Please guide...

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• Human Resources Service Delivery

Sort By Button Not Working in CIM Dashboard

Hi Community,We've noticed that the "Sort By" button in the CIM Dashboard is no longer functioning. It was previously working, but now clicking it does not trigger any sorting action.Has anyone else experienced this issue recently?Additionally, is th...

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Limit the number of times to Request Exception (Deferral) from Vulnerable Item / Remediation Task

Hi, Is there any OOB property / configuration available to limit the number of times a user can Request Exception (Deferral) from Vulnerable Item / Remediation Task? Thanks

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Worknotes being added twice is user is has multiple roles

I have a Business Rule which updates a worknote when a field value is changed and there is a simple script which checks who has updated the field and applies the appropriate worknote. The issue I have is that there is overlap. A user can have the arc...

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ATF for Daily Trigger Flow

Hi community,I have a case, where i have to compose a ATF for a Flow with trigger is Daily. In this flow, we have a check for weekends and holiday, processing logic only allow to run if rundate is on working day. Anyone know how to simulate dynamic i...

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How to put attachments on top in record producer

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Display User Email ID Instead of Name in Referenced List-Type Field

Hi,I'm trying to achieve the below requirement.Requirement: In a list-type field that references the user table, display the user's Email ID instead of the user's Name after selecting a user record.can anyone help me with this? 

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HTML field editor

When a user right-clicks on a HTML field within a record, can we configure more options (like text color, text format...some tool bar options) in context menu. Instead, only link 

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ATF error

While opening the existing record in the ATF I'm getting the below error. Any idea how to fix this?~ @Ankur Bawiskar @Shaqeel  

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Ruby process consuming RAM - Related to ACC

Hi, we've had issues that last 2 evenings with 2 production servers with ACC installed, where Ruby Interpreter process has consumed all available RAM (~4GB) and caused production issues. The server techs concluded that the process belonged to ACC and...

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• Discovery

Generate reports through flow designer

I have a requirement to generate reports on schedule basics using flow designer

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