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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Gartner HR Symposium/Xpo Conference Hosted by Sandra Robles 27 Oct–29 Oct, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for AI Control Tower Hosted by Lolita Honkpo 27 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for AI Control Tower Hosted by Lolita Honkpo 27 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for AI Control Tower Hosted by Lolita Honkpo 27 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Menu doesn't display in alumni center

Hello All, I have enabled alumni portal plugins on my PDI (Zurich patch #2). Unfortunately I'm not able to display a menu to an alumni menu. I was only able to display a very basic Navbar by applying  a legacy theme (La jolia).Did anyone experienced ...

  • Question

Unable to see Article Body in creating or editing of KB Articles

We noticed recently that all our users with the Knowledge role are no longer able to edit or create new articles.The Article body box doesn't show Confirmed they have the needed roles, and it works for myself (but I have admin) Roles they have are 

  • Question
  • Continual Improvement (CIM)
  • Incident Management

Can I Assign Multiple Project Managers to a Single Project in ServiceNow?

I manage several projects in ServiceNow and will be out of office for a couple of months next year. I'm currently training my backfill and would like to assign him as a project manager on the same projects I currently manage. The goal is for him to s...

  • Question
  • Best Practices
  • Project Portfolio Management

How to customize this Record information

Hi guys can you please tell me how I can customise the record information when I click on the RITM and click on this button need to show different field currently in CSM workspace. 

  • Question

Application Developer Career

Hello to all and I am hoping that someone can answer this question for me or lead in the right direction. I am currently going through the Application Developer Career Journey and I am very close to finishing the Associate portion of it. I wanted to ...

  • Question

Unable to use my yokohama instance

I am currently using the Yokohama release. It suddenly stopped this afternoon. I recently heard about the Zurich release, but I’m late in upgrading my instance to Zurich. I don’t know how to retrieve my instance data. Please help me.

  • Question

Regarding handling of stashes when applying remote changes

When applying remote changes from GIT to a development application, if a file is updated in the instance to which the remote changes are applied and a stash occurs, I understand that the following behavior will occur, but is this correct?1.The update...

  • Question

In Zurich release, it's not possible changes choice list (from a choice field) in Table Builder

Hi!I don't know if anyone else has noticed but I realize that when I try to change the choice list from a choice list field in Table Builder, we aren't able to do that in release Zurich. It was possible until Yokohama.Does anyone has any ideas why Se...

  • Question
  • App Engine Studio
  • Choice field
  • Edit choice list field
  • Table Builder

Moving to SSO - currently using MFA

While I have the SSO set up in our non-prod environments, I am wondering if I have to do anything to our MFA setup that we have been using for more than a year.   I was looking at turning it off, but with Yokohama you get alot of grief (red alerts)  ...

  • Question

Create RITM through script in CSM scope

I have a requirement where I need to create a RITM on insert of a Case.I have a Business Rule which in turn is calling a script includeand script include has below code:createRitmFromCase: function(caseGr) {        var catItem;        var catSrch = n...

  • Question
  • Request Management
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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