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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: ITOM AIOPs Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Transforming Workplace Operations: Unlocking Lease Intelligence with LeaseCore Hosted by Lolita Honkpo 4 Nov, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Champion Your Upgrade to the Zurich release Hosted by Lolita Honkpo 4 Nov, 2025 09:00 AM PST Event Details Online November Speed Networking! (EMEA-friendly time) Hosted by Anisa Chaudry 4 Nov, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Platform Academy Hosted by Lolita Honkpo 4 Nov, 2025 10:00 AM PST Event Details Online Live on ServiceNow: Office Hours - ServiceNow Impact Hosted by Lolita Honkpo 4 Nov, 2025 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Update set sys_id is different in every instance

Hi All , I am facing some weird issue here  I have created the update set and captured platform analytics updates in it. But when I try moving it to sanity test instance and then to test instance... they have different sys_id everywhere in dev , s-te...

  • Question

Project Calculation - Automatic and Manual

Hello, We are curious to see how other are using the Project Calculation field in ServiceNow. What are the advantages disavantages of using Automatic or Manual Calculation? Are the are any preferences for either method, especially in regards to to th...

  • Question

Resolved! Stop flow execution when running Business Rule

We have a UI Action in incident form , to generate a request from incident. While field mapping catalog item flow overrides our BR values.  We have used async BR  and also used setworkflow(false). but still it is triggering the flow . we have success...

  • Question

CSM/FSM Contextual Sidebar cannot reorder

Hi,  We are trying to reorder our contextual sidebar in our CSM FSM Workspace. We need to make the attachment as the first sidebar to be seen in the record as an example.   We already change the order of record information and attachment in below tab...

  • Question

CSA Test preparation

Is there any mock or practice tests available for CSA certification exam

  • Question

Response and Resolution SLA percentage report per month

Hi All,We have a requirement to create a graphical representation(bar graph) of the response and resolution SLA's. Please let us know if someone has done this before with the steps to replicate the same. Any help is much appreciated. We are seeking f...

  • Question

Add message as comment in Virtual agent

Hello,i have a requirement , there is a decision field in Virtual agent which is --- would you like to add a comment and there are 2 choices yes/no if user dont select yes or no and type the comment instead of selection 2 choices then it should add a...

  • Question

How to get CSA Voucher Free

Hello,I have completed the CSA course, but when I try to claim the voucher, I am required to pay $300.What should I do to use this voucher for free?My account is registered with a Gmail domain. 

  • Question

How to add Latest comments in virtual agent

I have a requirement to add Latest comments on incident on Virtual Agent Card,  I have to show short description, state and latest comments. When i am adding the comments field on card latest 3 comments are showing , i want to show only 1 latest comm...

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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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