ServiceNow Community

How to create ATF for Creation of incident record via Employee center by an end user (OOB)

Hi, I want to create an ATF script for Creation of incident record via Employee center by an end user (OOB).I am using the following steps but i am unable to submit the form:Please help!

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About custom workspace UI Action

On the record page registered in the custom table, there are two form tabs, each displaying the record contents in a different view.The default save button only saves the contents of the left tab, even if items on both tabs are edited.I would like to...

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Dot walked field not showing value

Hi Community,I have a requirement where I have to show " Business time left" field from Task SLA on our HR case form.What I did is : Created a reference field which refers to TASK SLA table. From this field, I have dot walked to "Business time left"....

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Add signature in the document template.

Hi Community, I have requirement where actual signed signature picture is provided by the user.In the document template, when signature is being requested then the provided picture should get inserted at the signature box. Any guidance on how can we ...

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Human Resources Service Delivery

Question Answer(question_answer) table is storing value in english.

Hello Community, I have a lookup select box variable which is refering to Choice table. The options of this variables are translated to different language . When user from japan is trying to raise case , they are getting all the fields and their opti...

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Map field from SLA task table to HR case

Hello Community,Among many fields available on SLA task , we have to show two field "Business time left" and "Breach Time" on HR Case list view.I have created BR on update of the records which will update case whenever that respective SLA task gets u...

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Field vaues are not getting translated

Hi Community,I have a record producer which have some drop down values. I have use lookup select box because we have some fields which should be visible based on logged in person country and their respective language. People from Japan when they rais...

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Regarding the Task

Hi Community,Hope Everyone Doing Great. My Self Prem. Right now I am doing Additional Recommended Courses for IT Service Management (ITSM) Implementers (Path) Task in this task I was unable to complete the task. can anyone help me to complete the Tas...

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Inkling Resources- Lab activities - Need to do Practise Again

Hi ,I have completed my Inkling resources -Lab activities. i wish to practice again ,what is the best way to do on PDI .As im trying to use the same instance -PDI for lab activities its doesn't let me save the tasks and gives me an Invalid Insert err...

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Resolved! Activities Reporting Using Incident_Metric Table

Hi, I am trying to create a report that shows activity within a incident completed by a subset of users between certain times of the day (ie State change, priority change, Change of queue, Assignment of user, work note added etc). I am trying to do ...

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Implementing Actionable Email Approvals for Certificate Tasks via Inbound Actions

Requirement-For Certificate Management, renewal of certificates, I need to create a notification to the managers of the assignment group of the CERT task for their approval in table Certificate Manual tasks(sn_disco_certmgmt_certificate_task) .I need...

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To enable ordering and stop processing options for "Inbound Email" trigger type within a flow

Scenario : You have created a flow where the trigger type is "Inbound Email" but you don't know how can you control the order of processing ? As in most of the scenarios , we need to provide order of execution for Inbound Actions. Then you are at th...

Article
Flow Designer

Please explain the service table.

Dear Experts1. Prerequisites・The “System Name” in operation is registered as “cmdb_ci_service”.・Employee users have been assigned the “cmdb_read” role.・ACLs for “cmdb_ci_service” grant the “cmdb_read” role read permissions.2. Desired Outcome・We want ...

Question

By mistake I deleted the Mid Server in learning simulator

Hello All, while doing the task in the training by mistake I deleted the Mid Server in the nowlearning simulator. Can someone help me how to get it restore? I tried looking and building it but do have details as it was provided by ServiceNow for comp...

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ITSM: General

Requestor and Fulfiller license requirement

This requirement is about requestor and fulfiller license. As per below scenario I want to know whether User B will require fulfiller license or not. This is custom app build in App engine. User B is a member of Group B Scenario - User A create a rec...

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Custom License Metrics