"Request Access" button is visible when documents are not attached Legal Req in Legal Counsel Center
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
Hi Everyone,
I am facing an issue with the Request Access button on the Documents tab in Legal Counsel Center (Configurable Workspace) on the Legal Request table.
Behavior:
When a Legal Request record has 0 attached documents, the Request Access button is visible in the list header of the Documents tab.
As soon as an external document is present/attached, the Request Access button automatically disappears.
What I have checked so far:
UI Actions: Checked and no relevant UI Actions found.
Declarative Action Assignments (sys_declarative_action_assignment): Searched across sn_lg_ops_external_document and global tables. Found no Action Assignments labeled "Request Access" for this table.
UI Builder: The page uses the Next Experience record layout (Record-SRP), and the tab renders the embedded list component for sn_lg_ops_external_document.
Questions:
Is this the intended Out-of-the-Box (OOTB) behavior for Legal Service Delivery (LSD)?
Where is the exact visibility/applicability condition for this button stored (e.g., UX Action Definitions, Client Component Scripts, Data Resources, or Script Includes)?
Any guidance on tracing or configuring this logic would be greatly appreciated!
Thanks!
