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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.
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Community activity

How to add "Requested for" in cc in "Notification" activity of workflow

Hi @Ankur Bawiskar ,I want to send a notification using a workflow. In the "To" field, I have added a distribution list (DL). In the "CC" field, I need to include the "Requested For" user, which will be selected by the user when submitting the form. ...

  • Question

Transform map generating empty records along with records with data

I have a transform to import records and after importing it generates extra records that are null: I have Onafter script(function transformRow(source, target, map, log, isUpdate) {  var cart = new Cart(GlideGuid.generate(null));  var item = cart.addI...

  • Question

Is this a Tag Governance Policy limitation?

Hello, I have a Tag Key & Value policy that compares Application tag against existing Business Applications: var tagValues = [];var gr = new GlideRecord('cmdb_ci_business_app');gr.addQuery('life_cycle_stage_status.name', 'In Use');gr.query();while (g...

  • Question

Save option not available in the Form context menu of Incident

Hi Team, In my ServiceNow instance, on the form context menu "Save" option is not visible for new Incident form.  If i am enabling the property ("glide.ui.advanced") then only it's visible. But when i checked in PDI, this property is not enabled then...

  • Question

Program Status Report

how can we customize the program status report. I want add  a new widget in Program Status report

  • Question

Flow Designer regarding Service Catalog - Get Catalog Variables Action

I'm working on two catalog items for Supplier Onboarding and Submit Supplier Document. Inside my flow for each catalog, I have the Get Catalog Variables Action but its shows error: attached here it shows that the mandatory fields are empty or invalid...

  • Question
  • Flow Designer
  • Service Catalog

Importing RITMS/Requests did not copy over variables

I have to import around 100 records into DEV and create a specific catalog item request. I created them through Transform map and works in DEV. I tried to import Requests and associated RITMS separately into TEST but variables did not copy over nor d...

  • Question

Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings

I cleared the CIS-DF exam yesterday, and since this certification was released very recently, there were no proper resources, no exam guides, and no clear study pointers available online. I noticed many people in the ServiceNow Community searching fo...

  • blog
  • Best Practices
  • Instance Configuration
  • Personal Developer Instance
  • Upgrades and Patches

Is there a way to check real time instance performance?

Is there any performance page/dashboard available to check when experiencing slowness? Something that would signal weak performance statistics during any sort of slowness/loading issues. There are times when only one user is experiencing issues and w...

  • Question

Virtual Agent Redirects Shared Links Back to sn_va_web_client

When an agent shares a link, for example a catalog item URL, the end user clicks the link and is redirected to the sn_va_web_client instead of the intended destination. Each time the user clicks the link, it loops back to the Virtual Agent web client...

  • Question
  • Virtual Agent
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