About Sakshi Singh1

Sakshi Singh1 · 05-26-2025

I have one requirement where I want the category of incident should be recomended on the basis of Short description of incident with the help of predictive intelligence.Can you please guide how I can acheive this.thanks

Sakshi Singh1 · 11-21-2024

Hi Team, How to hide the Estimated Delivery on Now mobile . Attaching the screen shot for reference. Any help is appreciated.@Ankur Bawiskar Regards,Sakshi

Sakshi Singh1 · 11-21-2024

Hi Team, How to hide the Estimated Delivery on Now mobile . Attaching the screen shot for reference. Any help is appreciated.@Ankur Bawiskar Regards,Sakshi

Sakshi Singh1 · 08-09-2023

Revoke the admin access from user through scheduled job when the provided time ends but If user has raised multiple request in that case remove only one access whose end date ends first and don't remove for them whose end date is future date.

Sakshi Singh1 · 01-29-2023

How to create an outage record automatically from change request when state of change of change is scheduled and if they select some particular question from risk assessment.

Sakshi Singh1 · 11-21-2024

Hi @Zach Koch The Estimated Delivery is working as expected on Service portal but it is not working on Now Mobile i.e when opening any request and submitting it from now mobile app the Estimated Delivery is visible. So, Can you help me how to hide th...

Sakshi Singh1 · 08-10-2023

Hi @SwarnadeepNandy ,I have written one scheduled job which is written on sc_req_item table which is running daily by 12 PM EST to revoke the access from user but what is happening it is removing all the admin access of user even though the end date...

Sakshi Singh1 · 01-30-2023

Hi @Basheer ,Could you please help me with some code snippet .Thanks

Sakshi Singh1 · 01-29-2023

Hi @Basheer , The risk assessment is present on assessment metric table. So, I am unable to select this option on business rule .Thanks

User Activity

I want to predict the category of incident on the basis of short description value given using PI

Hide Estimated Delivery on Now Mobile

How to Hide Estimated Delivery on Now Mobile

Revoke the admin access from user through scheduled job when the provided time ends

How to create an outage record from change request when state of change of change is scheduled

Re: Hide Estimated Delivery on Now Mobile

Re: Revoke the admin access from user through scheduled job when the provided time ends

Re: How to create an outage record from change request when state of change of change is scheduled

Re: How to create an outage record from change request when state of change of change is scheduled