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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Put AI to Work(shop) for Service Operations Hosted by Amanda Martinez 10 Mar, 2026 05:30 AM PDT Event Details Online Put AI to Work(shop) for Service Operations Hosted by Amanda Martinez 10 Mar, 2026 05:30 AM PDT Event Details Online Put AI to Work(shop) for Service Operations Hosted by Amanda Martinez 10 Mar, 2026 05:30 AM PDT Event Details Online Put AI to Work(shop) for Service Operations Hosted by Amanda Martinez 10 Mar, 2026 05:30 AM PDT Event Details Online Boston Learning Lab: Autonomous IT Workshop: Your Roadmap to Zero Hosted by Amanda Martinez 10 Mar, 2026 05:30 AM PDT Event Details Online Boston Learning Lab: Autonomous IT Workshop: Your Roadmap to Zero Hosted by Amanda Martinez 10 Mar, 2026 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

🚀 Configuring Risk & Impact Assessments

(With Custom Questionnaires + Auto‑Calculated High/Moderate/Low Values)Hi Developers! I recently implemented a requirement where Risk and Impact values must be automatically calculated based on responses to specific Risk and Impact Assessment Questio...

  • Question
  • Change Management
  • Incident Management

CMDB Data Management Policy Executions records disappearing

I have a requirement to build a dashboard to display data policy executions in a list.  I was able to set a filter to display data policy executions that pertained to a semi annual vendor certification policy but the executions seemed to have disappe...

  • Question

Dashboards

I'm working on an interactive dashboard that has several pre-configured filters. However, I need to create an additional filter with the following rule:A specific user "X" belongs to approximately 100 different groups, and the filter should only disp...

  • Question

Is SysID Conflict a real thing?

Hi Community, I am working on a merger project in which we need to consolidate foundational data to support CMDB consolidation across two independent production instances.My concern is about sys_id conflicts, since both instances have been running in...

  • Question

My Journey with ServiceNow

My Journey with ServiceNow For a long time, I worked with ServiceNow as a user. But at one point, I realized something important — ServiceNow is not just a tool, it’s a powerful platform where you can build a real career if you are willing to learn d...

  • Question

Received email that Atlanta Developer Meetup is paused

I got an email on the Meetup that the Atlanta ServiceNow Developer Meetup Group is being paused. I know it's because the former person who led the meetups in Smyrna firehouse left ServiceNow and is doing his own AI product development but is it possi...

  • Question

2026 - Platform Analytics Academy Session

I have attempted the Platform Analytics Task numerous times.  I have followed the instructions step by step as instructed and came up with the same solution as shown in the text, but the Task Result continues to indicated Failed.  Any advice?

  • Question

Next Experience, Navigate, and Access Task

Hello, I am trying to complete a task and it is asking me to select the system administrator avatar at top right corner, then select impersonate user. I am not seeing this, am I looking in the incorrect spot? I click on my initials and do not see any...

  • Question

Understanding Connection & Credential Alias

Before I get into the magic of Connection & Credential Alias, let me talk a bit about (what I call) the legacy equivalent. Way back in 2014, I was tasked with building an outbound integration with a SOAP endpoint. So I created a SOAP Message and SOAP...

  • blog
  • Credentials
  • Integration hub
  • Integrations
  • REST
  • SOAP

Blank User Values in sys_gen_ai_usage_log Table

We are currently using the sys_gen_ai_usage_log table to create reports as per business requirements. While analyzing the data, we observed that AI usage records for a significant number of entries show the user field as “blank.” We understand that a...

  • Question

Begin Again: Navigating Learning Paths and Entry Points

Join us on March 10th 11-11:40 AM ET for an office hours session led by Senior Technical Trainer, Malik Pridgeon, focused on learning paths and entry points within the ServiceNow Ecosystem.   Participants will explore foundational learning paths, pra...

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