ServiceNow Community

unable to edit dashboard name

I created a dashboard, but I can't change the name.

Question

Create Tag Policy for server and database in CMDB

Hello Everyone I need to create the Tag policy for existing servers and database in CMDB please share the step by step procedure to follow and complete this tasks Looking forward to connect and response. Thanks

Question

Add a Log In button in Engagement messenger

We have SAML SSO set up with Virtual Agent and Live Agent chat deployed. We have also deployed Engagement Messenger onto a number of our websites to allow users to engage with a range of functionalities. On our intranet site, we have set up the .onL...

Question

Correctness Job failed due to staleness evaluation status as failure

Hello Everyone in CMDB health dashboard it shows Correctness Job failed due to staleness evaluation status as failure can someone help how we can resolve the issuescreenshot is attached for reference.

Question

Get a Job

Can someone get a Job with CSA (Certified System Administrator) certification only?

Question

Service Now Reporting question

can service now report created on the below : Monthly, we will need to charge the customer based on the amount of Service Now users that log in and access the system. What reporting is being setup for this?

Question

Notification: How to Add Dynamic Link of Employee Service Portal in Notification

Hi Team,I have requirement to add Employee Service Portal Link Dynamically in Email Notification.Please help me to fulfill this requirement.Thank You!

Question

Resolved! How to set the current category value to a variable which I created.

For suppose If I open a form of a catalog item IPhone which is in the category Mobile. Now I want to populate the value Mobile in the variable which I created for that catalog item IPhone and when it comes to its type - maybe it is any type.

Question

Service operation workspace Customization

In Service operation The current design for the Incidents view, with three vertical columns, is challenging tomanage doe End Users, as the information is quite compact. How we can Change thelayout from three columns to three horizontal rows ?

Question

Accessibility tools for a multilingual organization

My organization plans to start implementing accessibility tools in our platform, beginning with Text Adjust. However, we are a multilingual organization, and many users utilize translation browser extensions. How can this tool be effectively used wit...

Question

Catalog variables visible in RITM why?

Hello everyone i have a problem i created a UI policy to handle te visibility of a catalog variable it works in catalog but not in the RITM and CSTASK i checked in the UI policy catalog, RITM and Task

Question

Lookup and Verify (Verification Card)

Anyone encountered the same problem? I was trying to add more than 9 fields in the Display fields for the Verification Card of Lookup & Verify feature, but it seems there is technical limitation.

Question

Employee Center’s Mega Menu Configurations

Academy Session Introduction The mega menu navigation menu dictates how employees navigate and discover available resources and content within your organization. By implementing appropriate mega menu configurations, you can enhance the browsin...

Article

How to identify widgets that are not available to use on a microsite?

Hello, I'm looking at the widget library and I want to know if it is mention somewhere that a certain widget is only available on the portal and not available on microsite? https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/bu...

Question

Call for Customer Speaker: Cincinnati SNUG!

Looking for one more Cusomter Speaker for the Cincinnati SNUG on 10/15! The Cincinnati SNUG is coming up on October 15, and we’re looking for customer voices to help make the day even more impactful. Do you have a story to share about how you’re ...

Question