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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More George_1 Specialist SOAP call timeout SOAP call is getting time out at 60 - 65 sec, how to increase the timeout for this call, its a synchrono... Read More George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Champion Your Upgrade to the Australia release (APAC) Hosted by ServiceNow 27 May, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: SPM Academy Hosted by seemasingh 28 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by HariomS35974003 28 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy- Introducing ATF Test Agent Hosted by HariomS35974003 28 May, 2026 09:00 AM PDT Event Details Online Office Hours Live with Frances Frei — The Agentic Al Frontier — w/ lav Bojinov (APAC) Hosted by jasminecole 29 May, 2026 03:00 AM PDT Event Details Online Office Hours Live with Frances Frei — The Agentic Al Frontier — w/ lav Bojinov Hosted by jasminecole 29 May, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Receiving Assets to an Aisle/Space

I attended a lab at K26 that included an activity for receiving assets on the mobile device. I remember pinging a colleague during the lab excited to see that you could specify the aisle/space on the receiving screen, a new(er) feature in the HAM plu...

  • Question

Resolved! Close the RITM after all the catalog tasks are closed

I have a requirement in which I need to generate 6 tasks in parallel. Since I am using flow designer, I have checked the wait checkbox under each catalog task action.  At the same time, RITM should get closed complete after all the tasks are complete...

  • Question

Lab Instance terminated

Hi All, My lab instance has been terminated, and the “Request Lab Instance” option is currently disabled. Could you please help me understand how to request or activate a new lab instance? 

  • Question

Add a single user to multiple assignment group

I need to design a flow in ServiceNow that allows adding a user to multiple assignment groups selected in a request. Each selected group should require approval from the requestor’s manager. The approvals must be handled independently for each group....

  • Question

Remote Tables - Part 3 - The Internal View

Welcome to Part 3 of my Remote Tables series. In Part 1, we established that a Remote Table is a virtual bridge, a sophisticated window allowing us to view live data residing outside our instance without the overhead of duplication. Then, in Part 2, ...

  • blog
  • Remote Tables
  • Scripting and Coding
  • Workflow Automation

Resolved! Workspace 'My Lists' are all missing

We just recently changed all the email/user names in all of our systems, including ServiceNow. When we changed the user name,  the Workspace the 'My Lists' section apparently is tied to the old user name behind the scenes, because all of those lists ...

  • Question

ServiceNow Discovery

Hello, we are exploring SAM ( Software Asset Management ) .Is Discovery is a required tool for SAM? Is Discovery allows us control our CMDB? or it updates the CI meta data automatically based on the scaning ? Can we configure Discovery to make a cont...

  • Question

Approval Rejection reason in notification email

I'm designing my own work flow in Flow Designer to manage a multilayer approval process for a catalog item. I'm not using the step based fulfillment as I want to do extra stuff as part of the flow. One thing I'd like to do is send an email to the req...

  • Question
  • Scripting and Coding

Resolved! Should Problems Auto Resolve Incidents?

Hi all, l'm receiving conflicting information and would like to know what the majority of others are doing. We're in the middle of implementing Problems in our ITSM platform. We're running Zurich. Looking to know how others are handling:Does resolvin...

  • Question

License Allocation in software entitlement

Hi All,  We use alm_entitlement to track our purchased softwares and add user/device under allocation tab.  For assets which we add as CIs (allocated to) we don't find any information about the entitlement when we go and check the cmdb record of that...

  • Question
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