ServiceNow Community

Technical Dashboard development training deepdive (Platform Analytics)

HiCould someone please suggest Platform Analytics Technical Dashboard development training advance BR Bhim

Question

In Policy Exception Approval group field OOB showing two group where this is configured?

In Policy Exception there is Approval Group field. OOB when we click on magnifying glass of Approval Group field it shows only 2 groups to select 1. Compliance Managers 2.IT Risk Managers. If I want to add other groups how can I add there?There is no...

Question

Demand Pop up form is not showing

Hi Everyone,I am facing issue in 'Strategic Planning Workspace' of ServiceNow. When I click on 'New Demand' button it should show New Demand form as shown in attached screenshot. Previously it was working as expected when I click on 'New Demand' it w...

Question

How to modify order of columns in Prioritization tab view?

Hi,In Strategic Planning Workspace, in Portfolio Planning, we choose proper portfolio, and in Planning we have 3 tabs: Prioritization, Roadmap and Financials. I need to modified order of columns in Prioritization, that every user when reset his view...

Question

from where these list of fields coming from on the cmdb_model table

Hi,Im trying to hide this list of fields on the cmdb_model table but i dont know where they are coming from: Cable model, card service model, ai dataset product model

Question

Web search in va

Hi we enabled web search when we are searching anything in va it's checking in system and if no information found showing web search pill if i click on it web search is getting enabled and result is generated and storing in sys_generative_ai_log tabl...

Question

Resolved! CMDB Query Builder – Find Business Applications with NO Business Capability relationship

Hi team,I'm trying to build a CMDB Query Builder query to identify Business Applications that are not related to any Business Capability.Current setup:Starting node: Business ApplicationConnected to: Business CapabilityRelationship: No RelationshipsD...

Question

Creation of provider notification workspace

Hi Team, I’m creating a workspace notification for the Incident, Change, and Requested Item tables. However, I’m facing an issue: I’m unable to locate where the notification body for workspace notifications can be modified. The system is using a def...

Question

Stream Connect + Kafka: Pick the Right Auth Before Your First Message

Before You Start What is Stream Connect? Stream Connect for Apache Kafka links your external Kafka environment to your ServiceNow instance, letting you stream high volumes of event data in and out in real time. It powers everything from Flow Designer...

Article
Workflow Data Fabric

Why Dynamic Content Blocks Don’t Work After Migration

Hi,In Core UI Dashboard filters created using Dynamic Content block such as User ID from sys_user table where Name field is set to true display value in the table and this cannot be changed. hence created filter based on Dynamic filter. Issue - afte...

Question

Custom app creation does not allow me to define scope name anymore

Hi Community!Do you know how can I define the custom scope technical name? I have tried using the sys_app button directly or access the old studio, but everything points now to the new studio where this option is not available for some reason.I would...

Question

how to differentiate "agent" articles versus customer-facing articles in knowledge management

The major issue here is we are trying to build out a new knowledge structure and I've created KBs for each of our main IT towers, to handle both agent and "customer" (non-IT folks) articles. Having one customer facing KB creates a big headache of who...

Question

Resolved! Issues with attachment file size in Import Set load data

I am trying to upload an excel sheet with 45000 rows in Import Set. The upload is failing and I am getting an error. I checked the Import Log and found out this error - File /glide/nodes/ven069459_16037/bin/../tmp/ids22e8500efb3fb6509bbaf9ce45efdc82....

Question

Pattern failure

Hi,Pattern has failed to discover the windows server Error during execution of Windows command: executeQuery -Namespace Root\MSCluster -Query "SELECT GroupComp onent, PartComponent FROM MSCluster_Cluster ToResource"Windows timeout/connection failur...

Question
Discovery

📍 Velkommen til en ny SNUG 23.04 – vi har flyttet til Aker Brygge!

Vi er glade for å invitere dere til et nytt SNUG-møte i nye og koselige lokaler på Aker Brygge. Denne gangen har vi litt mindre plass enn tidligere, så plassene er veldig begrenset – meld deg på tidlig! Denne SNUGen er først og fremst rettet mot de...

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SNUG Norway