UI16 / Classic UI - Inline List Edit does not work for columns after horizontal scrolling

[Dinh Nguyen]

Hello everyone,

I would like to check whether anyone has encountered this behavior in a standard ServiceNow instance

1. Environment:

• Classic UI (UI16) - (Polaris disabled)
• List editing enabled
• No customizations on the list view
• Reproducible on OOTB Incident list

2. Issue Description:

Inline list editing works correctly when the target column is visible in the initial viewport.

However, if the target column is outside the visible area and I need to scroll horizontally to the right, the field can no longer be edited by double-clicking the cell.

If I move the same column closer to the left side of the list (without horizontal scrolling), inline editing works normally.

3. Questions:

Is this an OOTB bug in UI16 / Classic UI? Is there any SNOW document that mention about this issue?

Is there any way to fix this issue?

Please someone help me

Thankyou so much

[Ankur Bawiskar]

@Dinh Nguyen 

Seems this is OOTB behavior & the images are not clear.

[Dinh Nguyen]

Hi @Ankur Bawiskar ,

Thankyou for your response, Let me re-send the image