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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Join our next SNUG Virtual Meetup – HRSD in Practice | CANCELLED Hosted by isabel 29 Sep, 2026 07:00 AM PDT Event Details Online [Webinar] Zero Exposure by Design — Stopping Vulnerabilities Before Code Ships Hosted by ShaunaV 29 Sep, 2026 07:30 AM PDT Event Details Online ServiceNow Exchange: CI Binding is Where Event Management Earns Its Keep Hosted by LexaFu 29 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Increase Service Visibility with Observability & Monitoring (APAC) Hosted by ServiceNow 29 Sep, 2026 08:00 PM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for Change Management Webinar Hosted by LexaFu 30 Sep, 2026 08:00 AM PDT Event Details Online Webinar: Rethink how the enterprise manages risk​ Hosted by ChantelleLash 30 Sep, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Create an Interactive Filter for KB Article categories

Hi I have a dashboard with a number of reports on added, that pull back data on our knowledge base. Things like most viewed articles, total views in on a given day, No. of published articles etc.I'm trying to build an interactive filter to add to thi...

  • Question

Creating a Dynamic Filter for HR SKills

Hi all,I'm trying to give agents a filter that reads "show me cases tagged with any of the skills on my own user record" — essentially a dynamic filter 'Skills is one of my skills'.  The operator does appear on the Skills field, so the option is bind...

  • Question
  • Human Resources Service Delivery

Resolved! Some KB Articles are not searchable in Employee Center Portal

Some of our PUBLISHED KB Articles are not searchable in Employee Center portal. We tried the KB#, Short Description, keywords they still don't appear even though it's published and can be read by anyone.We tried index all table etc and still didn't w...

  • Question

Now assist VA translations

Hi All,    I have a requirement on the Virtual agent to have the now assist greetings message in multiple languages. In the requirement they do not want to use the automatic translation for greetings. So need to have each language to have it's own gr...

  • Question

Virtual agent translations

Hi All,  I have a requirement on the Virtual agent to have the now assist greetings message in multiple languages. In the requirement they do not want to use the automatic translation for greetings. So need to have each language to have it's own gree...

  • Question

Edit knowledge articles in review state also

Hi,So I need the Knowledge articles to be editable and should also be deleted from the review state also.Currently I can do it in draft state. But not in Review state. All the ITIL users should be able to do this.

  • Question

SNUG Live Montreal - October 28th!

Clear your calendar on October 28th Montreal- it's the ServiceNow User Group Live!   Great things happen when people show up in the same room. Join us in Montreal for an in-person SNUG meeting built around one idea: the best ServiceNow ideas come fr...

  • Article
  • SNUG Live Montreal

Placeholder text in Homepage/typeahead search

Following a recent Australia patch the placeholder text in a ai enabled homepage/typeahead search has defaulted to 'Ask AI for help or search'. I have attempted to change this using instance options, system messages and CSS, none of which have been s...

  • Question

Variables data is missing after exporting to excel.

We created a report on sc_task table and added few columns those are the variables in the ritm and not visible on the task, in the report in back end I can see the data but after extracting to Excel the data for those variable columns are showing as ...

  • Question

Query match ACL Error

Hi Few of the non admin users are experiencing errors related to a table Error is part of the query on rm_enhancement has been ignored because of insufficient access for query match operation on rm_ enhancement.active Where there is no type of operat...

  • Question
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