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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Tejas Adhalrao Specialist Import Template Showing Extra/Missing Fields Hi , I configured the List Layout to include only the required fields. However, whe... Read More RohitGeorgV Specialist Email Notification Translation for static email I have translated the email notifications into French ... Read More RohitGeorgV Specialist Info Message on form Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' Read More Prasanna_Patil Specialist How to perform AQI on the knowledge center workspace Hey All, Can someone guide to how get "perform AQI" op... Read More Its_Azar Specialist Error when doing the test run Hi all, i have built an sub flow where it fetched the details of the control record... Read More RohitGeorgV Specialist Major Incident Communication plan While creating a incident communication plan from major incident, how is the status... Read More RohitGeorgV Specialist servicenow survey configuration for reference record How can I remove this reference record details from th... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Office Hours: Cloud Cost Management Hosted by Abigail Lavadia 16 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in Q1 '26 store release for CSM Hosted by Abigail Lavadia 16 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: [AMS] Digital End-User Experience Office Hours Hosted by seemasingh 16 Apr, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy- Thursday Session Hosted by HariomS35974003 16 Apr, 2026 09:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Power & Influence (APAC) Hosted by jasminecole 17 Apr, 2026 03:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Power & Influence Hosted by jasminecole 17 Apr, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Prevent linking new incident to closed problems

Hi Team, The selected problem is inactive and problem creation date/time is earlier than the incident creation date/time, then motif the user  with this message   <info message>”the problem is already closed and cannot be reopened ”1. xyz2.abc<info e...

  • Question

Service Desk Operations (Interactions and AI)

Within our organization, we are in the process of adopting an interactions‑first model for our Service Desk.As we are relatively late in this transition, we’re interested in connecting with organizations that have recently made this shift—or those cu...

  • Question

Function print is not allowed in scope sn_uxc_gen_ai. After plug in upgrade

Hello, After upgrading the Now Assist for IT Service Management(ITSM) to the latest version (13.0.10 when this post was written) we started to get this error message on every RITM and Catalog task formsFunction print is not allowed in scope sn_uxc_ge...

  • Question

What are the differences between Platform Analytics & Performance Analytics?

Hello.Could anyone please clarify the difference between Platform Analytics and Performance Analytics?Is my understanding correct that Platform Analytics is available by default in the base system, while Performance Analytics (with paid subscription)...

  • Question
  • Performance Analytics.
  • Reporting

Jelly scripting in UI Macro

Hi , I am working on a requirement to fetch the data from demand cost plans. Below is the code :<?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <style> tr...

  • Question

Employee Center Taxonomy

Hello,I am building employee center topic Technology services. I would like to know can we relate Business services to the taxonomy topics. Can anyone suggest if this doable.Thanks

  • Question

ServiceNow Licensing

Hi Team, I want to know the ServiceNow Licensing model, what the are licensing type for which service now charge? Is sn_incident_read, sn_incident_write, sn_request_read & sn_request_write, are part of full filler/ITIL role and will service now charg...

  • Question

Resolved! Demand creating EAP Epic twice

Basically when I click on the "Create EAP Epic" (first image) UI Action link, sometimes it duplicates the Epic generated. It occurs in both Next Experience and Strategic Planning Workspace. When I create the epic, it closes the demand but it's creati...

  • Question
  • Demand Management

I need to create a 'cancel' Ui button in the incident form

using Ui actions, I need to create a cancel Ui button in the service operations workspace, when we click cancel button, it should cancel incident and state should move to cancel state, by adding work notes as well, guide me the step-by-step process a...

  • Question

ServiceNow Exchange: AI Essentials

Join us for a dynamic discussion specifically for professionals who want to cut through the AI hype, build real foundational knowledge, and walk away with tools they can use immediately. No technical background required.   Don't miss out on this opp...

  • Event

UI builder page - reload entire form

Hello,        I have requirement as below:       In custom workspace, we have playbook tab and details tab of form. If state is updated from backend (any script), reload entire page including playbook.      How can i implement in ui builder page or t...

  • Question

ServiceNow Configuration vs Customization

Hi All, Hope you are doing great. In this article I will try to provide my personal inputs on Configuration vs Customization as its always being a query in all developers mind.   Lets first try to understand what exactly it means to have Customiza...

  • Article
  • Developer

Hide MRVS columns

I have a MRVS database that has some hidden variables, and when I add an item to this MRVS database, these variables end up appearing in the MRVS columns. How can I hide these columns from the MRVS database? I wrote this code, but it doesn't work: fu...

  • Question
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