ServiceNow Community

How to add an agentic workflow with all it's ai agents to update set

Hi: How can I add an agentic workflow with all it's ai agents to update set? Thank you, Rita

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how to control state transitions on change table using business rule

Hi community, i have a ask from my manager, to control state transitions on change table on PDI, like state should move from New->assess->authorize->schedule......... based on any field conditions, if assignment group is not empty it should move from...

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Change Management

Duplicate sc tasks are created while using For each loop in flow designer for accessing MRVS

Hi, I have one catlog form which having the Multi Row variable set now requirement is like Hostname is one of the variable in Multi Row variable set if Hostname is not empty then trigger catalog task creation it was implemented using flow designer bu...

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record details needed

Hi Team , i need filter these data , in which table i will get these dataConfig Item ID’s associated with these… as well as tickets opened against all the CI’s. Upstream CI ID’sDownstream CI ID’sMain CI ID’s

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Relationship Between Service Offerings and Commitments in ServiceNow

Hi community, good day. I have a question regarding the relationship between Service Offerings and Commitments in ServiceNow. I want to understand how these two are linked to each other. As far as I know, this linkage appears through a related list, ...

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Need model information

There used to be a product documentation page that used to list which all now-assist skill is trained & operates on which foundation model like of claude, stargate. Does anyone happen to have a link to that article/documentation handy ?

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Resolved! Regarding CIS - Data foundation exam

Hi all,What are the courses need to learn for cis- data foundation exam . Thank you,Poonkodi

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Remediation Status on VIT ignores SLA if Deferred?

We are in the process of updating our platform to Zurich and updating VR to version 26.0.13.In the update it appears ServiceNow is adding a new functionality within "Transit to Closed" business rule for VIT: In this new update, a VIT could be define...

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Vulnerability Response

Resolved! ServiceNow SAM Pro integration with SAP (S4 HANA)

Hi All, I have integrated SAP SOLMAN (S4 HANA ) with ServiceNow. I executed the integration basis the steps mentioned in the ServcieNow document. The connection is live and data is flowing in for users and engines. However, the License Type column a...

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Accessibility PAC: All You Need To Know!

What the Accessibility Product Advisory Council (A11y PAC) Is—and Why It Matters The Accessibility Product Advisory Council (A11y PAC) plays a pivotal role in shaping the future of accessibility within the ServiceNow ecosystem. This strategic adviso...

blog

Configuring ReleaseOps in Zurich

ReleaseOps is a brand-new product, introduced with Zurich, to provide a process and automation to deploy and validate code from dev to prod in your ServiceNow environments. It will soon be part of a free version of App Engine Management Center (AEMC...

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Creating an HR Agent Configurable Workspace

ServiceNow continues improving HR Agent Workspace as a human-focused experience catered toward HR agents. We are thrilled to present a revamped HR agent configurable workspace built on the Next experience. This experience can be configured and exte...

blog

Demand to EAP Item Conversion Configuration

SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires configuration,...

Article

what is incident management ? End-to-End Process Explaination

Hi community , This article explains everything you must know about Incident Management, including: what is an incident, what is incident management in ServiceNow, why, where, who and for whom it is used, ways to perform incident management, users in...

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Share Your Project Workspace Experience - Help Shape the Future of Project Management

Hello SPM Community, We want to hear from you! As we continue to evolve our project management capabilities, understanding how you're using Project Workspace today is critical to building the right solutions for tomorrow. Take this survey: Servi...

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