ServiceNow Community

Want to add on hold state on project form or what is best practice to do this.

I have requirement where i want to configure on hold state on project form I want to know what is best practice to do this.

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Next to the datetime fields we are displaying the current logged in user time zone details but its

Hi All,Good Day. We have the functionality we need to show the time zone details of the current logged user next to the date & time fields, to achieve this we have implemented one UI Macro as suggested by SNOW HI Team and this macro were added to the...

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Architect

Resolved! Subflow Error retrieving outputs

Has anyone encountered an issue where Subflow A calls Subflow B, but an error occurs when retrieving the outputs? In my case, Subflow A triggers Subflow B, which contains a custom API action to generate a link. The execution in Subflow B runs success...

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UI Builder - Lookup a single record Data Resource

Hi, I am encountering an issue with the 'Lookup a single record' data resource. I am using a data binding for the 'Record' parameter from a client state parameter. Issue I am seeing is that if that client state parameter is empty, a refresh on the ...

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How to add field decorator in service operation workspace field

I want to add custom button next to translate button in service operation workspace on incident form

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UI Action question

Hi,I am working on a UI Action example, but it is not working. It is not even giving me a confirmation message. Kindly help. function closeChildINC(){ var answer = confirm('Do you want to close child incident'); if(answer == true){ gsftSubmit(n...

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How to add an "On-Hold" button in the Problem Ticket screen to pause SLA?

Hi All, we have a requirement to add a "Pending/On-Hold" button in the Problem Ticket screen. The purpose is to pause the SLA when the root cause analysis depends solely on a third-party vendor.Additionally, this button should be visible only to the ...

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Can't display this dashboard - Workspace

Dear community, I've a custom Workspace with a dashboard embedded in the homepage, which was working normally but without any modification from my side, is not displaying anymore. I'm getting this message now: Although my configuration is the same a...

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EA Workspace Visualiazation Shape imports/packages

Hi, are there any imports regarding shape sets to extend the shapes for modelling/visualization in the EA Workspace available?Or has somebody already experience regarding importing shapes? Thanks for any input!

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Openshift and kubernetes discovery

Need suggestions on how to start openshift components discovery. We are very new to openshift discovery and how can we move the Vm's with openshift components to a seperate class.

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Technical Dept of Homegrown Applications in EA Workspace TPM/TRM

Hi, we recently came across requirements regarding Technical Dept, for which we are not sure how to utilize the TPM/TRM to take care of them. 1.) How can technical dept, that is not related to the lifecycle, but instead shortcuts taken during develop...

Question

HTML widget change for dropdown

I need two fields dependency on widget, like country and stateCountry: United kingdom, Europe and United States.States: United kingdom: 1 stateEurope: 4 statesUnited States: 19 states when "country" is selected as US then "state" must show 19 options...

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Approval SLAs in ServiceNow

One of the interesting challenges that often comes up during ServiceNow implementations is how to track Approval SLAs — especially when you have multiple levels of approvals (User, Line Manager, Group, Organizational, etc.) and want meaningful report...

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Request Management
Service Operations Workspace

Reports

Hi, In a report i need to set the colors for the state in stacked by, but im not getting where can i edit to change the colors. Can someone help me out with how can i edit this.

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How to configure the top page of Project Workspace

When I open the Project Workspace, it shows two tabs by default: [My Projects] and [All Projects].I’d like to add another tab alongside them — for example, one that displays projects that include project tasks assigned to me, or other filtered projec...

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