ServiceNow Community

Access controlls of attachments

Can access permissions for attachments in a Request Item be controlled from within the Request Item itself?I don't want to change ACLs of sys_attachment. Because sys_attachment is a fundamental table of all applications.Do you have any excellent idea...

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Why is the result count still displayed on the page even after unchecking “Show Search Results Count

As shown in the screenshot, “Show Search Results Count” has been unchecked in the Search Application configuration, and the log also shows the value as false. However, the result count is still displayed in the top-right corner. Why is it not be...

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Architect

Copy tags from (sysapproval_approver)table to (sys_journal_field) table whenever the approval create

Hello Team,I am using the below Query Business Rule to copy tags from the sysapproval_approver table to the sys_journal_field table whenever an approval is created.Currently, the tags are being copied, but they are not accurate and there is a mismatc...

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Trasition from PHP developer to ServiceNow

I'm currently working as a PHP developer, Having 12+ years of experince.As you have experience as a ServiceNow developer, I would really appreciate it if you could share your insights on the nature of the work and the future prospects in this field.I...

Question

How to add a field in hr case cards in landing page of hr agent workspace.

In the hr case table I have a field called notified date, I wanted to show this field in the landing page of Hr agent workspace,hr case cards like SLAs at risk.I want to show the field in red colour if the date is today or past and in green if it's f...

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All community data DELETED - ALL badges, Rising star forum access all gone

I lost access to my ServiceNow Community data after changing companies. I raised a support ticket and was given an email address to request recovery of my community information (badges, Rising Star program access, questions asked/answered, forum acti...

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Service Portal: Supported design for conditional visibility and mandatory variables inside Variable

Hello Community, We are reviewing a Service Portal catalog design and would like guidance on a recommended and supported approach for handling conditional visibility and mandatory behavior. Current situation:- Catalog items use Variable Sets- Some va...

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Notification content is not showing up when clicked on bell icon on Service Portal for some persona

Notification content is not showing up when clicked on bell icon on Service Portal for some persona Where exactly to look to resolve it.

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How to group by multiple columns li list

Hi all, I want to group by multiple fields in list. In workspace, I'm using list component of default type. In that list want to group records using field1 and field2. How can I achieve this requirement. Please suggest me

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CSA Certified

I have just completed my ServiceNow CSA course, been working in ServiceNow CMDB for 5 years.Looking for new opportunities , where I can enhance my skills more in ServiceNow.

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Any Requirements on ServiceNow developer

Hello Teams, I'm searching Job on ServiceNow developer, could you please help me if you know any requirement,If you need any details, further please let me know using email.Thank you

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Full-Time

Resolved! Modify CWM apply template procedure

Dear all,I'm using Collaborative Work Management and would like to modify the Apply template functionality; this action just creates the list of saved tasks (of my starting template) but doesn't applies also relationships and some other fields I woul...

Question

Regarding the simultaneous login test for multiple users

I asked about testing methods for handling traffic congestion in the following article:https://www.servicenow.com/community/sysadmin-forum/how-to-conduct-a-traffic-congestion-test/m-p/3531346#M22951However, a good testing method wasn't provided, so I...

Question

Unable to view HR Manager Dashboard

I am trying to access HR Manager Dashboard but it just spins but does not load. I have all the plugins. PA, HR Agent workspace and EC Pro. I have hr admin and sn_hr_core.manager access. Is there anything else that's missing?

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Making a field mandatory after it is assigned to a particular team

I need to make fields mandatory after the ticket is assigned to a particular team. Basically the assigned to person needs to fill them.How do I do it, also I want that the mandatory(*) symbol is visible on the fields.I have tried UI policy and Data p...

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