Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1131946members
3031677posts
The Brazil release is here, and so is your upgrade kit! Discover what's new in Brazil
Brazil release One Al experience. Autonomous work by design. Miss the Brazil release broadcast? It’s on demand. Watch Event Replay What`s New Popular Posts More The latest in Community Posted by jordancbaron The CreatorCon 2027 Call for Content is Open! The CreatorCon 2027 Call for Content is Open for Business! Hey there, ServiceNow Co... Read More Posted by Oluyinkaoginni Activate, Deploy, and Trust Your Agentic AI: Join Two Live Workshops Ready to get started w... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Armis Centrix™ v26.4 Product Release Webinar Hosted by ShaunaV 12 Nov, 2026 08:00 AM PST Event Details In person November 12 Webinar: Enhancing the Cyber Resiliency of Current Defense Manufacturing Plants Hosted by WhitleyT 12 Nov, 2026 10:00 AM PST Event Details In person OHL with Frances Frei — Negotiate Better (APAC) Hosted by jasminecole 13 Nov, 2026 03:00 AM PST Event Details In person OHL with Frances Frei — Negotiate Better (AMS) Hosted by jasminecole 13 Nov, 2026 09:00 AM PST Event Details Online Register for the upcoming Iowa SNUG! Hosted by Chelsea Nguyen 17 Nov, 2026 07:30 AM PST Event Details Online Webinar: Agentifying workflows: Gain value from AI at any stage Hosted by Carrie Lea 17 Nov, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! MCP

Hi Team  Could you please kindly guide me in which PDI does MCP is supported. I tried Australia and Brazil instance , but MCP is blocked. So need to know which other instance does MCP is supported ? ThanksSathish

  • Question

Resolved! ServiceNow Fundamentals - Australia or Zurich?

I saw ServiceNow University is offering an Australia release of ServiceNow Fundamentals, will that be good to study with?  I plan on taking the CSA late this year or early next.  I know they have the Zurich one also.  What instance is the CSA exam ba...

  • Question

Downtime during patch/upgrade from Australia

Hi all, Looking to see if anyone is experiencing a similar issue to us. Starting from our upgrade from Zurich to Australia, we seem to get an outage for users everywhere except our Employee Centre. We've never had this occur before but during Austral...

  • Question

Incorrect Quiz Question in ServiceNow learning

Course: Homepage / Service Graph Connector Essentials (Path) / Integrate Service Graph Connector for Microsoft SCCM (Course) / Service Graph Data Visualizer & Transforms (Content)This quiz question, seems to have "two temporary attributes" as correct...

  • Question

KAA Certificate (mtls) based authentication for inbound Rest API

Hi Guys,We build some inbound rest endpoint inside ServiceNow instance(Internal Instance) & we want to access these rest endpoint using some application, postman, curl command and other ways.I need few guidance how can we setup KAA Certificate (mtls)...

  • Question

Seeking Opportunities ServiceNow Developer 3+years Experience

Hello ServiceNow Community,I am a 3+ years experienced ServiceNow Developer actively seeking opportunities.Key Qualifications• Technical Expertise: ITSM (Service Catalog, Incident, Request Management), Client Scripts (g_form), Business Rules (GlideRe...

  • Question
  • Contract Jobs
  • Fixed Price
  • Full-Time

Project Workspace - Status Report 1-Page Limited

Everyone,Looking for some ideas or even if is possible to force a Status Report from Project Workspace to print in one page, or if you can offer any other alternatives for a solution that would provide options to condense to one page. Of course, this...

  • Question

Control Objective Compliance Score Calculation

Hi,I have requirement to add some status and make configuration weightage accordingly. can anyone explain on this.Where in ServiceNow GRC/Policy Compliance do we configure the scoring weight for the Compliant/ Non Compliant/ Partially Compliant statu...

  • Question

Resolved! Resource Assignments (Project/Demands) and Resource Plans (Admin Work)

I'm looking for some ideas to help a client that wants to establish a percentage of their work to be placed as Resource Plans, while leaving the modern Resource Assignments per project/demand requests, have you had anyone do this successfully?  Their...

  • Question

Resolved! ServiceNow incident Lifecycle model

Hi, has anyone seen a scenario where:an incident ticket in State = 'New', then is 'Cancelled' or 'Deleted' before it is Updated or Saved with any info,then shows a back-end field called Incident_State = 'Blank' or Null   ?Or, any other State value th...

  • Question

FSM Dispature workspace -agent assignment

 Hi all,I'm unable to assign the agent to my tasks in the dispatcher workspace ,sometime I can't see the white space and even if i have white space and skills are matched unable to assign them -Auto assign and assignment  assistance is not working fo...

  • Question
View More