ServiceNow Community

I am unable select the related record variable or table when try to update the record in flow desig

I am trying to update the record in the flow designer, but it is not allowing me to update the record through data piller and the option is not showing. I have triggered correctly in the trigger step. But it is showing the error like below.Can anyone...

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PA dashboard translation problem

Hi everyone, We’re seeing a strange issue in our instance with a dashboard used in Service Operations Workspace. When the language is set to Norwegian, the dashboard loads and works as expected. But when we switch the language to English, the dashboa...

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SNPI - Explore Now Create

1.Navigate to Project > Projects > All. 2.Right-click any column header and select Import XML on the Options menu.3.Navigate to the XML file you downloaded in the previous section (Create your own app - ServiceNow SPM.xml), and select Upload. 4.Ope...

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RITM Approvals not showing/displaying date to approve

in Details section I don't see information approval details are not showing to approve/reject. please see screen shot. Please help me to fix

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Request Catalog Item returns "Can't find a valid record"

Hi, I am cloned the OOTB topic Request a catalog item and trying to use it to request a catalog item from the Virtual Agent. I am able to find the catalog item but when I try to proceed with requesting the catalog item, it returns "Can't find a valid...

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Virtual Agent

New User Login Failure: "User name or password invalid" despite correct credentials

Hi Everyone,I am encountering an authentication issue with a newly created local user account on my instance. I am hoping the community can help me identify if I have missed a configuration step.Scenario:Logged in as System Administrator.Created a ne...

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ServiceNow Homepage Moification

Dear All, I wanted to update or modify the option in the ServiceNow homepage as shown in the attached pic,you can guide on the steps at your convenience. As part of my requirement I want to remove the option" international travel" from the page as sh...

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For each loop to check group approval in flow designer

Hi All, I have a requirement to review the group annually, if group has no manager or manager is inactive, we need to trigger approval to "admin" group, if anyone from this group is rejected, then deactivate that group, if approved keep it active, if...

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Zurich Upgrade Issue - Unable to create New story. Any one has any issues?

Hi Everyone, After upgrading to Zurich, patch4-hotfix3b-01-17-2026, we are unable to create a new story (rm_story) in SPM / ITBM . Project and Portfolio Management module? Did any one faced a similar issue? How did you get it fixed? I am already in f...

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What is the use of 'checklist_template' table in ServiceNow?

What is the use of 'checklist_template' table in ServiceNow? Has anyone used it? If yes, in which scenario?And its part of which Application?

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Resolved! Flow

This is the script I have used for assigning group in workflow but it's not working for flow .

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ACLs are acting different on fields that are different scope than their table

Hello, Given the HR Lifecycle Event (sn_hr_le_case) table, I have applied 2 wildcard ACLs:1. "sn_hr_le_case.*" with condition "HR Service is 123" that allow all fields only if the script returns true.2. "sn_hr_le_case.*" with condition "HR Service is...

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ACLs for fields that are different scope from their table

Hello, Given the HR Lifecycle Event (sn_hr_le_case) table, I have applied 2 wildcard ACLs:1. "sn_hr_le_case.*" with condition "HR Service is 123" that allow all fields only if the script returns true.2. "sn_hr_le_case.*" with condition "HR Service is...

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ACLs for fields of different scope aren't working

Hello, Given the HR Lifecycle Event (sn_hr_le_case) table, I have applied 2 wildcard ACLs:1. "sn_hr_le_case.*" with condition "HR Service is 123" that allow all fields only if the script returns true.2. "sn_hr_le_case.*" with condition "HR Service is...

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This dashboard contains unsupported widgets and cannot be migrated to the next experience ui

I have a lot of dashboards in the core UI where the question mark appears with the message: 'this dashboard contains unsupported widgets and cannot be migrated to the next experience ui'. On my PDI there are also some out-of-the-box dashboards (pa_da...

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