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The countdown to Community Week starts now. What is Community Week?
watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - November 2025 Hosted by HenryDo 4 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Enhancing Digital Workplace Experience with ServiceNow DEX Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Enhancing Digital Workplace Experience with ServiceNow DEX Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: ITOM AIOPs Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Transforming Workplace Operations: Unlocking Lease Intelligence with LeaseCore Hosted by Lolita Honkpo 4 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Live on ServiceNow: ITOM Academy

  Welcome to the ITOM Academy! In this monthly webinar series, the ITOM Product Management team and other ServiceNow SMEs will share leading practices for ITOM Visibility, Cloud Accelerate and AIOps LEAP products, and you will be able to ask questio...

  • Event

Live on ServiceNow: ITOM Academy

  Welcome to the ITOM Academy! In this monthly webinar series, the ITOM Product Management team and other ServiceNow SMEs will share leading practices for ITOM Visibility, Cloud Accelerate and AIOps LEAP products, and you will be able to ask questio...

  • Event

current.update() is not working in my Scheduled Report

Using Yokohama release, and I have the following roles: itil, report_admin, report_publisher, report_scheduler, report_user, and schedule_admin. I have a Scheduled Report that aims to dynamically modify the email message body to display any 'hits' fo...

  • Question
  • current.update()
  • dynamic content
  • Scheduled Report

Multiple Content Block issue in Dashboard

We are creating a Dashboard where we want to use Multiple content block which are able to filter the data but ones we are adding a new filter there . The first added filter stops working. Attaching the screenshot of the Dashboard:Code used in genral ...

  • Question

Live on ServiceNow: Software Asset Management Office Hours

  Welcome to our dedicated office hours for ServiceNow SAM customers! This is your go-to time for all things related to managing, maintaining, and optimizing your SAM program. Whether you're looking to troubleshoot issues, learn best practices, or d...

  • Event
  • Office Hours
  • Software Asset Management
  • Webinar

Error 153 on Youtube Videos

Everything has been working perfectly fine for months now. But this week, on all of the YouTube videos on our intranet pages, there's an error code 153. I haven't been able to find information on what the issue is.  We used the Rich Content editor wi...

  • Question

Help with Creating a Report

I need to build a report with the following scenario: a ticket assigned to Service desk was escalated to Client support group A (this time the incident is on hold and on hold reason is escalated to Client; for sctask the state is escalated to Client)...

  • Question

How to request catalog items in Now Assist in Virtual Agent

As of Washington GA:   With the Virtual Agent, users can order catalog items within a conversation without opening a separate catalog window. This enables users to get the items they need faster whether they're on Portal or an integrated messaging ap...

  • Article

Problem Management - SLAs

Hello,Our leadership wants to implement Service levels for problem management process. Can someone provide guidance here?. what Service levels are appropriate/standard for Problem tickets. any help will be greatly appreciated.  Thanks

  • Question

#BuildWith is BACK! Here's your first look

  #BuildWith is BACK! Here's your first look   For the fourth year in a row, #BuildWith is back, and this time, we’re excited to see what you’ll create with ServiceNow Build Agent! Here’s your first look at what’s ahead. The full challenge guide, su...

  • blog

How can we restrict reference field values?

In the incident form there is a reference field configuration items, which when open from incident form then we can see 3000+ CIs. How can we make it in such a way that for users with not admin role should be able to see only those CIs whose class is...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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