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Developer Passport Brazil is Here! Pack your bags! We're headed for the Brazil release. Join us today through Friday as we embark on a week of demos and Q&A with ServiceNow Product Experts, prepping you for upcoming Brazil features! Watch now! What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online From Visibility to Execution: The Next Evolution of OT Security Hosted by ShaunaV 15 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Workflow Data Fabric Academy - How AI agents connect to your enterprise Hosted by ServiceNow 15 Sep, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Leading Through the Shift - Build AI Adoption That Sticks Hosted by ServiceNow 15 Sep, 2026 08:00 AM PDT Event Details In person Live Webinar | Outcomes first: How Medtronic turned AI hype into measured value across HR Hosted by amykegan 15 Sep, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Software Asset Management Office Hours Hosted by Abigail Lavadia 15 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy - Monitoring runtime evaluations within AI Control Tower Hosted by ServiceNow 15 Sep, 2026 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Introducing The Developer Passport: Brazil Release Preview

  Introducing The Developer Passport: Brazil Release   Brazil release season is officially here, and Developer Passport is back for round two.   If you caught the Australia release preview, you already know the drill. However, if this is your first ...

  • blog

Webinar: Governance was built for human speed. AI moves faster.

Governance built for a quarterly review cycle can’t protect against machine behavior that happens in seconds. Agents go live without passing through intake, reach data and call tools instantly, and drift in ways nobody catches until something breaks....

  • Event
  • Webinar

Building a Coverage-First Hardware Lifecycle Program in ServiceNow HAM

We all know the moment: security asks which servers are past end-of-support, finance wants to know what's up for refresh next year, and an auditor wants evidence — and the honest answer is "let me get back to you." Hardware lifecycle data is one of t...

  • Article

Claim Your Brazil Developer Passport Badge Here! 🎖️

  The Developer Passport for ServiceNow's Brazil release is officially underway, meaning that if you've taken the time to tune in to one of the eleven livestreams, you've earned more than just knowledge. If you're reading this between now and Septemb...

  • blog

An Exciting Opportunity to Become a 2026 Rising Star

          Get ahead. Grow. Shine. Become a ServiceNow Rising Star.      If you contribute to the ServiceNow Community and enjoy sharing your experiences, this program is for you!   You could be named ServiceNow Rising...

  • blog

Resolved! Licence Clarity

Apologies in advance, I wasn't sure of where the best place to put this was. In theory it's more of an ask to ServiceNow, but someone in the community may be able to assist.  As we're all painfully aware, ServiceNow's license model is beyond confusin...

  • Question

Resolved! Security Incident Response and Co-pilot

Our Cybersecurity team uses ServiceNow Security Incident Response (SIR) on the Australia release and would like to use Microsoft 365 Copilot Premium to query SIR data for incident summaries, trend analysis, reporting, and executive insights. What out...

  • Question

Resolved! Servicenow Agile Metrics Reports creation

Hi All,As part of the Agile team, I'm working on creating an Agile Metrics Dashboard in ServiceNow to help track team progress, delivery, and overall sprint performance. I'm new to ServiceNow reporting and metrics, so I would appreciate your guidance...

  • Question
  • Agile Development
  • Scaled Agile Framework (SAFe)

ServiceNow Otto – Prerequisites & Enablement Steps

Can anyone please explain the exact procedure and prerequisites required to completely enable ServiceNow Otto? Do we need to have Moveworks or AI Control Tower (AICT) already installed and configured, or are they optional? I’d like to understand what...

  • Question
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