ServiceNow Community

Flow Designer

Error when commit a Updated Set, " Could not find a record in sys_hub_category for column category referenced in this update"

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Updating Wait for condition in the WF

Hello, I have come across where I want to "stop" the WF in wf editor if a user does not have these two Booleans on the user profile(sys_user) are true at the same time. the wait for condition will check it the first time & if those two fields aren't ...

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REST API ATTACHMENT

Hi Dev,I want to know if how does it work? im currently trying to implement the attachment api binary and multipart but i got always an error upon my end. Here is the script i used for manual testing on my end in the background script i always got th...

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Override “New” button behavior in CSM/FSM Workspace list Under the(Onboarding and Deployment Tables)

I want to change the behavior of the "New" button on an Opportunity listinside CSM/FSM Configurable Workspace so that instead of opening the defaultrecord creation form, it opens a custom Interceptor workspace page like this below i attachedNot this ...

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Hide New Button on Simple List Widget Instance

Hi Everyone, I need to hide the New button from the simple list widget instance when user clicks on show all link. I tried to add show_new JSON available in the community under Additional JSON options however, still the button is visible. I'm in Zuri...

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Reference field showing no Display value

In the below screenshot, the reference field is showing no Display value, but it has some sysID added. Any idea, what might be missing? We had created this table and data quiet some time back, but recently facing this issue. Thanks,Sreesh Surendran...

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Automatically click yes button in ATF

In ATF by using Click component (custom UI), how to click yes button automatically without manual Involvement.

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UI Policy Mandatory Fields Triggering Too Early & Preventing State Transition on Problem Task

Hi all,I’m trying to make Close notes and Cause code mandatory only when the Problem Task state is in "Work in Progress".To achieve this, I created both a UI Policy and a Data Policy.However, I’m running into an issue:As soon as I click Start Work, t...

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How to send a Request back to last approver if the next approver has any queries ?

We have a use case that a Request should be sent back to last approver if the next approver has any queries/concerns on the Request. Example : If I raise a request and request is approved by my manager, in case my senior manager has any query, they c...

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Architect

Email notification translation using sys_ui_message

Hi, I want to translate the email content automatically based on incident caller language.below approach i followed.I created a sys_ui_message and i have called message in email script, then i have added the mail script in notification body.for e.g: ...

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Hide “Awaiting Acceptance” State from Edit Button on Workspace View

I have a requirement where, when a user selects multiple records (bulk records) from the HR Agent Workspace view and clicks the Edit button to update them, the “Awaiting Acceptance” option should not be visible in the State field.In other words, duri...

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Asking for Advice : Where to import legacy history?

Here's the setup:- Legacy app (non-ServiceNow)- New shiny (ServiceNow scoped app) Legacy app tracks Projects. The app stores activities : comments, state changes {Design, Design Approved, etc.}, Sign-offs, in separate tables. There are a large number...

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How to create "Assign to me" UI action in both Platform UI and SOW in servicenow

I have a requirement to create UI action "Assign to me" in both platform UI and SOW and it should check the if logged in user is part of current assignment. If yes. then assign the catalog task to the user otherwise show error message.I have created ...

Question

How to Better manage Parent Groups

The User Membership of our working groups (where assignments, approvals, etc are made) is managed through our Catalog and Active Directory and works well - I'll call those "Assignment Groups (ASM)" for purposes of this discussion. - All our ASM Group...

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Resolved! Date picker first day of week in workspace is not working despite of properties creation

Hi ServiceNow Community, I have found in this KB that to show monday as the first day of the week, one has to create the following properties:glide.ui.filter.first_day_of_week = 2glide.ui.date_format.first_day_of_week= 2glide.ui.date_picker.first_day...

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