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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online October 21st: ServiceNow U.S. Air Force Special Interest Group (SIG) Hosted by HollyHorton 21 Oct, 2025 07:00 AM PDT Event Details Online October 21st: ServiceNow U.S. Air Force Special Interest Group (SIG) Hosted by HollyHorton 21 Oct, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: What's new in the Zurich release for App Development Hosted by Lolita Honkpo 21 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's new in the Zurich release for App Development Hosted by Lolita Honkpo 21 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Office Hours - Software Asset Management Hosted by Lolita Honkpo 21 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s New in the Zurich release for Financial Services Operations (FSO) Hosted by Lolita Honkpo 21 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Call to Script Include from report filter doesn't work

Hi, I have a very strange scenario that I'm dealing with.  When I paste a sys_id into a report filter the row is returned without an issue...   THis is the strange part...When I insert a call to a simple script include that returns the same Sys Id..n...

  • Question
  • Analytics and Reports
  • Scripting and Coding

CSA - Exam Suspended

Team, My CSA exam has been suspended during exam time and reason not shared. Raised support case with service now(CS0558838 Created) .how long will take it to resolve ? What is the next steps to give exam with free voucher ?Nalla

  • Question

Reconciliation by SPECIFIC Company or Country (not 'grouped')

Hi all, I am looking for some assistance here or best practice for running Reconciliation in a 'global' manner. Our initial SAM implementation was fairly simple.  One Company, in one Country.  Now that we have the initial implementation out of the wa...

  • Question

Qualys core app connector throws error when clicked on test connection

Hi All, I am trying to integrate Qualys & ServiceNow using Qualys core and VMDR app using ITSM.When tried to establish connection it is throwing below error. Connector not healthy for VMDR, FIM module(s). Please execute a connection test to validate....

  • Question

Hide "Save" from Sys_popup in Portal

We have a reference field of Users, when clicking on the ( i ) button, the popup shows and users can edit their porfile from there.We wouldn't like to restrict (ACL) fields but disable saving from Popup

  • Question

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has participated in DigitalOcea...

  • blog

How can AI Agent perform report action

Hi All,I am doing poc of below requirement:1. The AI Agent is able to reads the "checker" field from each catalog item and based on the field value, the AI Agent determines a Pass or Fail result in the "Result" column.2. The report should run every t...

  • Question

Configure the CMDB Micro-Certification Simulator Task 2

I've created a new CI class 'Mongoose Web Server' but did not do it under  'Hardware' so my validation failed.  As part of creating this I also created a new table named ( u_cmdb_ci_mongoose_web_server).  This is not the correct way to do the task an...

  • Question

Suggetions for CAD examination

Hello there, As the Servicenow CAD examination syllabus and e book has changed this time , can anyone suggest me to prepare for my CAD certification exam as many of the people are failing in this exam in recent times ? 

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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