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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Victoria ServiceNow User Group - September 2025 Event Hosted by Adam D1 10 Sep, 2025 12:30 AM PDT Event Details Online Live on ServiceNow: [EMEA] ServiceNow Security Solutions for Real-World Business Challenges Hosted by Lolita Honkpo 10 Sep, 2025 02:00 AM PDT Event Details Online Register now for the Iowa SNUG! Hosted by Heather Strukus 10 Sep–2 Oct, 2025 07:00 AM PDT Event Details Online ServiceNow Meetup #7: Wrocław Hosted by MichałG 10 Sep, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: Get started with IT Operations Management Hosted by Lolita Honkpo 10 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: ServiceNow Security Solutions for Real-World Business Challenges Hosted by Lolita Honkpo 10 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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CSM Workspace URL to include Case Number

Hello Folks I was checking to see if there was an option to configure CSM workspace URL for a record to open via the case number and not sys_id.Earlier in non workspace env , the URL could have been altered via sysparm to include number.Is there a si...

  • Question

Vibe Coding with ServiceNow Build Agents

Join ServiceNow's Robert Ninness, Staff Outbound Product Manager, and Earl Duque, Senior Developer Advocate, as we explore the new ServiceNow Build Agent and live demo what it can do from scratch. Ask us questions and make suggestions on things you w...

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On-call trigger rules and assignment group issue

I like many others are testing the On-call scheduling functionality (Helsinki). By the documentation, trigger rules will not work if the assignment_group or assigned_to are not blank, and are dependent on executing the rule by basically any other con...

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  • Instance Configuration
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ServiceNow Citizen Developer

I am a newbie and I am trying to learn by using Yokohama Citizen Developer learning portal. I am unable to download any exercise files (screenshot attached). All I get is a blank page. For example, when I tried to download the Todoproject.xlsx file f...

  • Question

How to see all installed plugins and store apps

I am trying to programmatically identify which plugins and store apps are installed on an instance. I've seen xmlstats.do, however, this lacks information about installed store apps. I've also seen the sys_store_app table, but it isn't available thro...

  • Question

Restrict attachments size on single catalog item

I have a catalog item where we want to restrict the size of all attachments to 12 MB total.  I tried using the attachment variable, but it only allows the selection of ONE attachment.  I want the ability to add multiple attachments using the built-in...

  • Question

NowAssist Keeps giving me inactive users

Hi all,We have configured Now Assist as much OOB as we can. With it, we have created custom Information Sources for the following: 1. User table - active is true2. Catalog Items - active is true and belonging to certain Catalogs3. Knowledge Table - p...

  • Question

analytics

How can I output the following average numbers into analytics:Current month's average number of agent repliesCurrent month's average number of user (requester) replies?

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AI Academy

    Join our live sessions focused on AI and Generative AI features and best practices!   This Academy happens every other Tuesday (11:30am EST, 5:30pm CET). We cover new features, practical guidance and run live Q&As with our experts!   You can ac...

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