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Mitigating Controls related list on policy exception record.

How ServiceNow attaching controls on Mitigating Controls related list on policy exception record in GRC.

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how to add pagination or next page option in glidedialog window pop up

Hi All, I have create glide dialog window pop up which shows the only this list level view of indient but I am not able to add next page move option in it remain on the first page only.@Ankur Bawiskar can you help me with this function onLoad() { ...

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Send notification to On-call person instead of entire group

Is it possible to send notifications to a team's on-call person when their team is assigned an incident/task, as opposed to sending notification to the entire group? We're seeing a very high number of emails going to entire teams when their team is a...

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UI Builder Essentials: Dynamically Binding the List Component With a Data Visualization

UI Builder Essentials Part 3 Table of Contents Create a Page Add a Two-Column Layout Add a Pie Chart to the Left Column Add a List to the Right Column Create a Client State Parameter Configure the Pie Chart to Update the Parameter Bind t...

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2 Questions on CSDM view for Service Mapping

Hello all, Good day!!I am working with Service Mapping currently and I have 2 questions to get clarified. So, while configuring the business application, we are considering the "Architecture type" field on it, If the Architecture type selected is Pla...

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Oauth 2.0 authenticated Azure Monitor to ITOM Health (Event Management) Integration

This post describes OAUTH 2.0 authentication method to integrate Azure Monitor into ServiceNow ITOM Event Management. In <this> blog I explained the simplest method to integrated Azure Monitor. However using Oauth 2.0 is considered to be more secu...

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How to add Category in Response Template UI Page

Hi All,Please share your inputs /idea on below concern.I would like to add Response Category field with Dropdown list, please let me know who can we do it.UI PAge : sn_templated_snip_message_template (OOB),based on Category selection on ui page Temp...

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Resolved! Tagging in CSDM Service map

Hi all,I'm working on service mapping in ServiceNow using the CSDM model, and I want to manually add tags to Configuration Items (like application services, servers, etc.).Can someone guide me on:How to add tags to CIs manually?Where do I find the ta...

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Resolved! Flow Designer Issue: IF Statements on List Collector Fields Using Choice List

We have a scoped app where a person fills out a Record Producer on the Service Portal, and it populates a record in a custom table. That part works fine. But we are creating a flow that does various things when the record is first added to the tabl...

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ServiceNow and PMP Certification

I'm currently preparing for the PMP certification. Has anyone here found that their ServiceNow project or portfolio management experience helped with PMP prep? if so, in what ways?

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Manager Hub (Your Team)

How can you extend the visibility for Manager Hub to non-managers as well? And what attribute is the OOTB using to identify which managers have default visibility to see the Manager Hub (Your Team). Our use case here is that we want to extend the v...

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Modify Service Operations Workspace Schedule Section

Hi!How would I be able to add a new field in the Schedule > Edit Shift > Members tab within the Service Operations Workspace?This is where I need a new field coming from the cmn_rota_roster table:

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Restrict attachments size on single catalog item

I have a catalog item where we want to restrict the size of all attachments to 12 MB total. I tried using the attachment variable, but it only allows the selection of ONE attachment. I want the ability to add multiple attachments using the built-in...

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Issue ServiceNow Sidebar Integration with MS Teams

Unable to initiate the Sidebar discussion with MS Teams, it keeps prompting the login window even after submitting the correct credentials The integration of ServiceNow Sidebar with Microsoft Teams has been configured in alignment with the official g...

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Contextual Knowledge Search for Security Incident Response

Hi, We need to implement the contextual knowledge search on security incidents and made changes to display relevant knowledge articles based on the short description of security incidents. We also need to ensure that previous similarly named security...

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