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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Hands-on workshop: Unlock Asset Management Value: Automate Lifecycles with AI Hosted by Amanda Martinez 9 Sep, 2025 07:00 AM PDT Event Details Online Learning Lab: Boost Productivity with Employee Service Delivery and Agentic AI Hosted by Sandra Robles 9 Sep, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: ServiceNow Security - What you need to know secure your instances Hosted by Lolita Honkpo 9 Sep, 2025 08:00 AM PDT Event Details Online Live Webinar: Reimagining the Employee Experience: Avery Dennison’s Integrated HR Service Delivery Hosted by Sandra Robles 9 Sep, 2025 08:00 AM PDT Event Details Online Data Loss Prevention: Incident Response (DLP-IR) Features & What's New Hosted by Lolita Honkpo 9 Sep, 2025 09:00 AM PDT Event Details Online LOSN: Platform Academy — Introducing Next Gen Usage Insights (with User Experience Analytics) Hosted by Lolita Honkpo 9 Sep, 2025 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Service Graph Connector for Microsoft Azure and OS information

Hi, In the release note of version 1.13.0 of the service graph connector for Azure , an issue is supposed to be fixed :"FixedResolved the issue where OS information was not received for deallocated or terminated VMs, so that classification occurs onl...

  • Question

Application Service without operating environment

Hello Community, I have a question regarding the Application Service class. In most data model examples I've come across, Application Services are typically tied to specific environments—for instance, SN Incident PROD or SN Incident UAT. Recently, th...

  • Question

Resolved! Configure Report Labels: Aliases

Hello,  I noticed in the Paris release there is a new "Aliases" menu option  under Report Administration that takes you to the table sys_report_field_alias. The documentation also has been updated when creating reports. However, I am not seeing the "...

  • Question
  • Reporting

Filtering Computers in Service Graph Connector for Microsoft Intune

Hello Everyone,I hope you're all doing well.We have implemented the Service Graph Connector for Microsoft Intune to import computers into our CMDB. However, we would like to refine the import process to include ONLY computers whose names start with "...

  • Question

Adding Task Description field to Planning Console selectable fields.

Is there a way to add the task Description field to planning console columns?  It not in the Columns Configuration pick list in my company instance of SN.  We have a need to populate the description field on most tasks and the only way I know to upda...

  • Question

Oracle Database Discovery Failure

HiI have Oracle Database, which is running on the Server, Post Discovery Verified in the logs that the Detailed info about Database was available in Creating CI step with running processor as well. But it was not inserted into CMDB.Identification rul...

  • Question

Duplicate records in database views.

Hello Everyone,I have created a database view for joining Business application(cmdb_ci_business_app), Plan(sn_bcp_plan) reference field to business application, Event(sn_recovery_event) reference field to business application. Here the business appli...

  • Question

Manage Capacity - Strategic Planning Workspace VS Resource Management

Hi all, This is my understanding on how capacity management is integrated in Resource Management and SPW flows:- Resource Management   1. Capacity is generated automatically based on user schedule, e.g. 8 hours per day and 5 days per week   2. Resour...

  • Question

Drag & drop attachment for all catalog form

As a Service Portal user, I want the ability to drag and drop files directly onto catalog item request forms, without needing to open browser dialogs. This functionality should be available across all catalog items through a common configuration, not...

  • Question

Resolved! Triggered Discovery

Hello experts we are getting thousands of triggered discoveries everyday that uses only a couple of MID servers. They all use the VMWare Probes only as shown in the attached file.Can you help me find out how and why and what starts these jobs?Your he...

  • Question

Adding Agent Assit to CSM/FSM Configurable Workspace

I am trying to configure Agent Assist to CSM / FSM Configurable Workspace. So far I have done the following:1. Created a new record  2. Created a new record 3. Created a new record4. Updated the recordI am still not able to see agent assist in the wo...

  • Question
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