Catalog request with Service bridge

I need to set up Remote Catalog so that a request in the consumer instance triggers a catalog item in the provider instance, runs its flow/workflow, fulfills tasks, and updates the original request in the consumer.   Currently, I only see examples fo...

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Common slow loading forms in the last 30 Days

Nowadays in our ServiceNow instance, we are getting the Common slow loading forms in the last 30 Days finding commonly. can anyone please let me know how to fix this finding? #slowloadingforms #forms #formloading

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Failed/undeliverable emails are logged and a notification is sent to the CAB Manager.

Hi  Could you please help me on configuration of this on cabworkbench Meeting Request to Attendees:1.Clicking “Send meeting request to attendees” sends an email/calendar invite to all Attendees.2.The meeting email includes the Conference Details sect...

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Need some Info/Help on the Skills Table

So we want to add the Skills field to Catalog tasks so mangers can assign to staff based on their current skill level. We like the ones under the Technical Skill level (table: cmn_skill_level) and while I was able to configure that list view to show ...

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Public access to OAuth access token. Broken since Yokohama

Hi, We noticed a problem since we upgraded our instance from Xanadu to Zurich. We have an custom application for the public to access, and one page will trigger a third-party API call. Before Xanadu, we created an ACL to allow the public role to acce...

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Lab Instance not validating

I failed initial validation on an instance. I tried again but every time I do, the interface changes, sometimes omitting some of the important information to complete the instance. I have restarted the instances=, even terminated and begun all over a...

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not accessing PDI login page.

My issue is I want to request New Instance but not able to open the page developer.servicenow.com itself.

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Hello

Hello Community!I'm new in this forum. I just completed my ServiceNow System Administrator certification. I need tips on how to get to an intermediate level and how to land a position as a junior System Administrator.Thanks!

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Error 153 on Youtube Videos

Everything has been working perfectly fine for months now. But this week, on all of the YouTube videos on our intranet pages, there's an error code 153. I haven't been able to find information on what the issue is.  We used the Rich Content editor wi...

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Deleting a duplicate hardware asset manually

Good morning,  I want to specifically ask about manually deleting a hardware asset. If you are bulk adding asset information, and duplicate an old hardware asset. Is it safe to manually delete the duplicated asset. On the bottom of the record is a ti...

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How to Update the Approval for an RITM after it was submitted

Good day,i have an issue where sometimes when a user submits a catalog item for approval, they might put in the wrong approver. so instead of resubmitted the entire request again or rejecting and go through the entire approval process again with prev...

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Now Learning Page keeps reloading, Hello, I am experiencing an issue where the Now Learning login pa

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How to write prompts in Prompt editor?

I am using ServiceNow's AI generated prompt assistance. What ever prompt it is generating, I am using the same but it throws an error.(1) how to troubleshoot/understand why the promt is not working (strange thing is, it is SerivceNow geenrated prompt...

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make resolution summary non -mandatory when Resolve UI action on incident is used

When Resolve button (ui action)is clicked on incidents, I don't want the resolution Summary mandatory for a set of assignment group.I am not sure what needs to be updated as I dont see any configuration in the UI action that is making resolution summ...

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