Provider Notification Content

Can i add the variables that was created in the catalog item inside the record card type thought script in sys_notification_va_content table 

• Question

Left align the submit button in catalog forms

Hi,we have a requirement where the submit button is to be moved to the left side of the catalog form for all the catalog forms.could you please help me with best practice on this and what are the impacts we might face while upgrade?

• Question

How to set variable width

Hello Community, Is anyone able to guide me on how to make my variable sizes smaller. I'm using single line variable and its taking the whole page, i'd like it to just take up up about half or approximately the position of the red mark in the image b...

• Question

ServiceNow Platform 管理者に求められること 💡

ServiceNow の Platform 管理者として現場に立つと、肩書き以上に幅広い役割を求められるていらっしゃる方々が多いのではないかと思います。 私が Impact の支援を通して実感するのは、Platform 管理者は単なる「設計者」や「運用者」ではなく、標準機能（OOTB）とカスタマイズのバランスを取りつつ、AI活用や部門間の調整などコミュニケーションも駆使して現場の要望に応える役割です。   直面する壁：OOTB の活用 vs カスタマイズ 部門ごとに「OOTB 機能を使って早...

• blog

How to block local logins and allow only SSO user logins in ServiceNow? -- Part1

Hello Everyone!   Here I have demostrated how can you configure the Adaptive Authentication policy to allow the sso user logins and block the local logins via two different approaches and both these approaches are available in the Servicenow out of b...

• Article

Widget - SnRecordePicker Role Issue

Hi,I am working on a custom application. I have a widget where I am using SnRecordPicker to show the list of users based on some filters. As an Admin, I am able to see the users in the field. But when an ITIL User is trying to access the field they a...

• Question

Performance Analytics Migration Center "Page Not Found"

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   To help you move from Performance Analytics to Platform Analytics, ServiceNow created Migration Center. A tool that helps you transition with less effort. Wh...

• Article

ITSM: Digital Product Release || Knowledge & Troubleshooting Resources

I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article.   Table of Contents What is Digital Product Rel...

• Article

create a report, for case & incident form which group is checked for the L1 capable fields

• Question

Subflow Create Record Sys ID

I have a subflow that creates a record using "Create Record" action. Unfortunately this subflow does not have any output variables. I am trying to get the sys_id of the record created by this flow so I can use it in a reference field down the track. ...

• Question

Calculating Average Time in "In Progress" Status for Resolved Incidents

Hi, How to calculate the average time incidents were in the ‘In Progress’ status, grouped by assignment groups, considering only incidents that are resolved in ServiceNow.  Thank you

• Question

Restrict User to submit form if User Attach CSV file and contain Invalid email domain

hi, I want to achieve a task in which restrict the users to submit the catalogue item if user attach a csv file and contains invalid email domain in it. Also alert user to highlight the row number in which error occur.There is only one column in the ...

• Question

How to link a subproject to an existing project within the project workspace

I would like to know how to link a subproject to an existing project within the project workspace.I understand that I can link them by selecting the subproject tab from the following screen and creating a new one, but is it not possible to link them ...

• Question

Allow end user to see the current approver

Hi Community,Greetings. I have received a requirement to allow end user to see who is the current/next approves in the widget. Is there a way of doing it?Currently we are also planning for an upgrade, from Xanadu to Zurich. Is there such a feature OO...

• Question
• Service Portal