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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Business Process Analyst

Hi all, I don’t have any questions at the moment — I just wanted to introduce myself and say that I’ve started my journey toward becoming a Business Process Analyst. If you have any advice for me, please feel free to share. 

  • Question
  • Full-Time

Resolved! Creation of Risk assessment blocked after Zurich upgrade in workspace.

Hi, I attempted to create a new risk assessment scope(workspace). However, the process consistently gets stuck at the initial step [initiating] and does not progress further. This occurs immediately after selecting the assessment methodology [Proximu...

  • Question

Autopoulate assignement group based on Time

Routing Requirement:All incidents and requests for type "corporate" received between 6:00 AM and 5:00 PM Central Time should be assigned to: Group1Any requests outside of this time window should be assigned to: Group2I want to autopopulate the group ...

  • Question

Resolved! How to Explore the Now Create Portal

Greetings,I am having a difficulty to explore the Now Create Portal. I have been told it has been moved to Best Practice Library. https://mynow.servicenow.com/now/best-practices/home However, I am lost on how to go forward from this new site to explo...

  • Question

Resolved! Multirow variable set inside a notiication

Hello, so my use case is to send a notification to the managers of the employees selected inside a multirow variable set , but when trying to dot walk it in flow designer it doesnt work.How can I achieve this ? any help will be very appreciated, and ...

  • Question

Serviceow Platform Implementation

Hello, I am currently in the Implementation Specialist course for ITSM. I have a task to download an XML project plan from Now Create Portal. But when I login to my now create, the landing page is different from that of the instructions. please how c...

  • Question

Resolved! Different language for user

Hi all,I have a query. User is getting different language for enhancement request in my request section. PFA attached the image for reference. I tried impersonating him and checked his Profile language. It is set to English only. How do i debug this?...

  • Question

Adding Dependent Filters in Platform Analytics Dashboard

How can I create a filter whose value is based on an other filter. I want Subcategory to be based on Category for Incident table.  I already saw this video, but this will not help because the categories and subcategories are string field and not choi...

  • Question

Manually Incorporating TCO into your App Rationalization Practice

With the February ’24 release of Enterprise Architecture Workspace (EAW), we now have Total Cost of Ownership (TCO) reporting and indicators for Application Rationalization.       The intention for this feature is that APM is now providing a single...

  • Article

Service Portal text box text disappears

I am facing an issue in Service Portal where the text entered in a widget textbox disappears within a few seconds. This happens only in one instance, but in another instance the same widget works correctly. The widget code (client, server, HTML) is i...

  • Question
  • Case Management

Cloud Services Catalog (CSC) no longer allowed in PDI instance?

I see this red-highlighted message when I attempt to install.   "ServiceNow ITOM/OT SU Licensing -- Installation blocked".   This is after I wiped and deleted a prior instance where it installed just fine.   Check out the attachment. I'm using versio...

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