Hi , I am unable to view my vouchers after completing the course.

• Question

Date Range fiter not working for Indicators reports

I have created 3 Indicator report and 1 Table based report. When I created Date filter and added client scripthttps://developer.servicenow.com/dev.do#%21/reference/next-experience/utah/shared-components/sn-component-filter/uib-setup based on this doc...

• Question

System Clone and retrieving update sets

We have multi-factor setup for all admin accounts. This was causing problem with cloning and retrieving update sets. So we setup and account that was web services only and had the required roles. We also set it up with snc_read_only role. This has be...

• Question

translated wrorkspce things

Hi everyone,I am using ITSM Workspace out of the box and I am having issues with translations.I already tried using sys ui message and sys translated but it did not work in this case.Now I am checking UI Builder to try to handle translations and I wo...

• Question

External Access to Experience Pages with PAR Dashboards

External Access to Experience Pages with PAR Dashboards        What’s the Scenario? In some projects, especially in industries like telco, there’s a need to expose dashboard-style visualizations to external users (e.g., users with the snc_external r...

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• Reporting

An unknown error is visible on top "Sandbox: using sn_i18n is restricted!"

Hi Team,While testing the dev instance for the Zurich release, I encountered an error in the following location:Discovery Admin Workspace → Tuning Tab → Checks sectionCould someone please help me understand why this error is appearing and how to reso...

• Question

[BLOG] : Advanced Work Assignment (AWA) in HRSD

In HRSD, we get a lot of HR cases like payroll issues, leave requests, onboarding queries, etc.If we assign these cases manually, it becomes difficult to manage and sometimes one person gets too much work while others are free.So, Advanced Work Assig...

• Question

Challenges fitting CWM, SPW, and EAP together after Agile 2.0 deprecation

In our organization we are currently using Agile Development 2.0. Given the deprecation notice, we are evaluating CWM, SPW, and EAP. Our Agile 2.0 teams can be progressively migrated to CWM, while at the same time we implement SPW and adopt the Digit...

• Question

Important Knowledge 2026 update!

Hello SNUG Members!   We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Con...

• Article

Q1 Wrap Up: What Should We Build Next?

As Q1 comes to a close, I wanted to share.a quick reflection on the first run of our quarterly themes.   Over the past 10 weeks, we've started to build a consistent rhythm of conversations across the community, with practitioners sharing how they're ...

• blog

Assistant Analytics: Assists

Assistant Analytics: Assists Table of Contents Key VisualizationsSum of all Conversational AssistsAssist ConsumptionExecutions per AssistantTrending Sum of all AssistsTop 10 Used AI Features Articles Hub Want to see all of our other artic...

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Post Script Secret Key Decryption

Hello all, I can manually decrypt the encryptedSecret property from an API endpoint with Postman using the Post-request Script.  How can I do this with ServiceNow? var jsonData = JSON.parse(responseBody); var newencryptedSecret = jsonData.encryptedSe...

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