ServiceNow Community

Reference list on workspace is not showing list on full size of pop-up

Hello,how can I make the reference list cover the whole pop-up, instead of having just a fixed height?Thank you

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Azure DevOps Integration Using Integration Hub

Hi , I am working on Azure DevOps Integration, where I need to fetch the user stories into ServiceNow .To set up the connection we are having child aliases set up in the system, but when I tried to establish the connection I am not able to see the ch...

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SolarWinds fields update issue on servicenow instance.

Hello All, In the Network Gear class record the IP address is not getting updated from Solarwinds. I have configured SolarWinds Service Graph Connector.And also the Serial Number is not getting correctly updated on Hardware assets from SolarWinds.Cou...

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Where to store objects like remote Applications and App Groups (e.g. for Azure VDI)?

Hi All, not really sure if this is the most fitting forum but here goes. I have some requirements to enable teams managing virtual desktop images, to create Application Groups and relate specific remote Applications that would be available in those g...

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Issue with SLA not being triggered

Hi all,I have created a new table and added SLA to it and sla is getting triggered in Dev. I moved the changes to Test and Prod where it works in Test but not in Prod. SLA definitions are same across all the instances it works in sub prod but it does...

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Setting up a Public Knowledge Base

As we tested the public portal experience, one of the things that turned out to be tricky was getting a knowledge base to show up as public. I didn't save the links, but there are a good number of community posts out there on this topic and we probab...

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Filter a list collector based on others variables on PORTAL

Hi, We got a catalog item with 3 fields. City(reference), floor(select box) and printer(list cllector).Floor display when City A is chosenFloor got 3 values (2, 3 or 4)printer field got a default query that return 3 printers How it works : City A + 2...

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Certificate discovery> all the certificates installed in server are not getting discovered

Hi,Currently was trying to run discovery to find the certificates installed in linux/windows servers, however for each of those servers only1/2 got discovered where in actual case, its more than 2 certificates installed in those servers.Can someone h...

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How to disable the Screen Meet option in Service Operation workspace(Incident Form)?

I am working on Service Operations Workspace (SOW) in ServiceNow. While creating a new Incident, the Screen Meet option is appearing on the right side of the form. Could anyone please help me how to disable/remove the ScreenMeet option only in SOW, ...

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Check out what ServiceNow Veteran's RiseUp Cohort is doing!

Zoom: https://www.meetup.com/phoenix-servicenow-developer-meetup/events/311900485/?slug=phoenix-servicenow-developer-meetup&isFirstPublish=true Agenda:1. Intros2. Scripted Sisters RiseUp Application Demonstration3. Open Discussion

Event
ServiceNow Meetups

Setting portal widgets to public facing

After setting up portal pages to be public, the next step is widgets. Similar to pages, widgets have a checkbox that marks them as public and makes them available on a public portal. While pages that are not public will direct user to an unauthentica...

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DPMUTILSNC not working in the open incident breakdown or others

In the DPM dashboard indicators, for breakdown on incident for populating service offerings, related service offerings, related service instances, business applications, I can see this DPMUTILs is all over used,I wanted to check the functionality how...

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Resolved! Is it recommended to activate the "csdm.lifecycle.sync.between.ci.and.asset.activated" sys property?

Hi everyone!I'm testing this new property (csdm.lifecycle.sync.between.ci.and.asset.activated) in a fresh Yokohama PDI and I observed that it is part of the condition in the "Update life cycle from legacy" Business Rule. When this property is set to ...

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Resource assignment is deleted after resource is assigned

Hello Community! At the moment a Resource Assignment is assigned to a Resource, it is deleted, and a new one is created within the same Resource Plan. I think this is expected to happen because on the resource plan form we can see the logs like this:...

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Demand Management
Resource Management
Service Portfolio Management

Tour Guide previous step and skip buttons option on the form.

Hello Everyone,I need to add Previous Step and Skip buttons to a Guided Tour in ServiceNow, so users can navigate backward or skip the tour steps as needed. While I’m familiar with creating buttons using UI Actions, in this case, the buttons need to ...

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