In this series of videos, I wanted to personally walk you through some of the core capabilities and design decisions behind Flow by ServiceNow. If you're new to Flow or a admin looking to get started, these offer a great first glance at how the system is intended to work and why. Note - due to how fast the product is evolving, some UI may no longer reflect the current state of the product, however we anticipate core principles to persist.
1.) Day 1 Setup & Administration
2.) Requestor / Employee Slack Experience
3.) Fulfiller / Service Desk Agent Experience
4.) Natural Language Automation Building
5.) Integrations, Assets & Knowledge
I hope you find this helpful,
Darius - Head of Product
