Integrating Microsoft 365 with ServiceNow reporting

The Microsoft 365 for ServiceNow Reporting (sn_esg_msoff_intg) integration provides disclosure reporting capabilities to ESG reporting disclosure managers to seamlessly report ServiceNow ESG Management system data, list reports, charts, pivot, and multi pivot reports using Microsoft Word.

An ESG reporting disclosure manager may need to create disclosures to be transparent with the stakeholders about the impact of their activities. For example, if an organization is planning to engage in an activity that requires them to drill for oil in a protected area, the disclosure manager may create a disclosure that outlines the potential impacts of the activity on the environment and local communities as well as the measures being taken to mitigate those impacts.

This integration allows the reporting managers to view the inventory of the ServiceNow ESG Management data links on the disclosure report and refresh the inserted data to be in synchronization with the latest ServiceNow ESG Management data. An audit trail is also established between the data imported and the ServiceNow instance. The audit trail provides any auditor the ability to click the links in the document and access the source of the data in the ServiceNow instance.

The following image shows how the imported data appears in a document.