Publish mobile apps with custom branding
Summarize
Summary of Publish Mobile Apps with Custom Branding
The ServiceNow® Mobile Publishing application allows you to create secure, branded mobile applications that reflect your company's unique identity. This feature enables customization through branding, which impacts what users see before login, and theming, which affects the post-login experience.
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Key Features
- Custom Branding: Configure unique names, splash screens, icons, MDM vendors, and colors for each mobile app.
- Integration: Supports standard Now Mobile and Mobile Agent apps, as well as custom app types.
- Management: Easily manage and view recent app requests, request new apps, and access brand asset guidelines.
- Build Request Form: Streamlined form to ensure that your app requests meet organizational requirements.
Key Outcomes
By leveraging Mobile Publishing, you can effectively deliver branded mobile apps that enhance user engagement and maintain a consistent brand experience across iOS and Android platforms. The program aligns with best practices from Google and Apple, ensuring compliance and a guided path to achieve your branding goals.
Note that Mobile Publishing is a paid plugin available with Pro, Enterprise, and App Engine subscription levels or via the ServiceNow Store. Setting up prerequisite tools is essential before submitting your first app request.
The ServiceNow® Mobile Publishing application enables you to publish secure and branded mobile applications. These mobile apps use your unique company identity and management method.
- Branding: Determines what users see before they reach the login screen.
- Theming: Determines what users see after they log in.
The ServiceNow publishing program complies with the suggested practices from Google and Apple for branded app releases. The program gives you a guided path to achieve your branding goals.
Licensing
Mobile Publishing is a paid plugin. It is included in the Pro, Enterprise, and App Engine subscription levels (SKU's) of ServiceNow. Alternatively, you can purchase the plugin on the ServiceNow Store and add it to your ServiceNow subscription. Navigate to the ServiceNow Store, log in with your credentials, and then search for mobile publishing.
Custom-type mobile apps
Use Mobile Publishing to brand standard Now Mobile and Mobile Agent apps that are part of the ServiceNow Mobile Platform. If you need additional client app types other than Now Mobile and Mobile Agent, you can create custom app types that have unique mobile client app names.
For more information about custom mobile apps, see Create custom-type mobile apps with Mobile Publishing.
For more information about the integration between Mobile Publishing and Mobile App Builder, see Mobile App Builder.
Manage your custom-branded apps
- View your recent app requests. A maximum of nine builds can be tracked on this page.
- Request a new branded app by selecting Request a new app.
- Get information about what you need (prerequisites) to request different apps and associated distribution types.
- Watch a video that guides you through the process of requesting a custom branded app and shows you how the third-party tools are used to populate mandatory fields on the request form.
- Access helpful resources and FAQs to get further help.
Request custom-branded apps with the build request form
- Use the Back and Next buttons at the bottom of the form to access build options or to revisit options you've already selected so you can make any needed corrections.
- View the right panel to get help from product documentation and FAQs.Note:Hover over the FAQs to see the full question and to expand the list to see the answers.
View custom branded app builds and check build progress
- View who requested the app and their email contact information.
- Get details about the app type, distribution type (private or public), what mobile application management (MAM) vendor the app uses, and its operating system.