Equipment holder extension classes

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Equipment holder extension classes

    The Equipment Holder extension classes in ServiceNow's Telecommunications Network Inventory application are specialized sub-classes derived from the main Equipment Holder class. These classes enable you to define and manage records for various physical enclosures and components used to house and organize telecommunications and network equipment.

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    Key Features

    • Cabinet (cmdbcicontainercabinet): Represents a telecom cabinet used to securely house switches, routers, patch panels, power supplies, and related infrastructure within networks or data centers.
    • Multi Rack (cmdbcicontainermultirack): Defines configurations consisting of multiple interconnected racks, providing scalable and centralized equipment housing for large deployments.
    • Rack (cmdbcicontainerrack): Standardized frameworks designed to hold and organize IT and telecom equipment such as servers and networking devices, facilitating efficient installation and maintenance.
    • Shelf (cmdbcicontainershelf): Supports non-rackmount equipment within racks or cabinets, allowing integration of devices lacking built-in rackmount capabilities.
    • Slot (cmdbcicontainerslot): Physical or virtual receptacles for components like expansion cards or memory modules, providing standardized connection interfaces. Typically dependent on hardware relationships and discoverable names.
    • Subslot (cmdbcicontainersubslot): Slots located on a card that can contain child cards, also hardware-dependent with names usually discovered via SNMP or derived from contained card names.

    Practical Application for ServiceNow Customers

    These extension classes allow you to accurately represent the physical structure and hierarchy of telecommunications equipment within your CMDB. By using these classes, you can:

    • Organize and manage diverse equipment types and their containers systematically.
    • Reflect real-world hardware dependencies and relationships, improving accuracy of asset and configuration tracking.
    • Support automated discovery and naming conventions, enhancing data consistency.

    Implementing these classes ensures your network inventory is detailed and scalable, which is essential for effective infrastructure management, troubleshooting, and capacity planning within ServiceNow.

    The Equipment Holder extension classes are the sub-classes that are extended from the Equipment Holder. You can define equipment holder records for these classes in the Telecommunications Network Inventory application.

    Table 1. Equipment Holder extended classes
    Class Name Table Name Extends from Description
    Cabinet cmdb_ci_container_cabinet cmdb_ci_equipment_holder A telecommunications cabinet, also known as a telecom cabinet or equipment cabinet, is a physical enclosure used to house and protect various telecommunications and network equipment, such as switches, routers, patch panels, and power supplies. It provides a secure and organized environment for the installation, management, and interconnection of telecommunications infrastructure within a network or data center.
    Multi Rack cmdb_ci_container_multi_rack cmdb_ci_equipment_holder A multi-rack, also referred to as a multi-rack system or multi-rack enclosure, is a configuration consisting of multiple interconnected equipment racks used for housing and organizing a large amount of telecommunications or network equipment in a centralized manner. It provides expanded capacity and scalability, allowing for efficient deployment and management of equipment within data centers or telecommunication facilities.
    Rack cmdb_ci_container_rack cmdb_ci_equipment_holder A rack, commonly known as a server rack or equipment rack, is a framework designed to securely hold and organize various IT and telecommunications equipment, such as servers, networking devices, and storage units. It provides a standardized form factor for easy installation, organization, and maintenance of equipment in data centers and other technology environments.
    Shelf cmdb_ci_container_shelf cmdb_ci_equipment_holder A shelf holder, also known as a rack shelf or equipment shelf, is a component designed to support and hold non-rackmount equipment or devices within a rack or equipment cabinet. It provides a stable platform for equipment that does not have built-in rackmount capabilities, allowing for efficient organization and integration of various devices within the rack infrastructure.
    Slot cmdb_ci_container_slot cmdb_ci_equipment_holder In the context of technology and hardware, a slot refers to a physical or virtual receptacle designed to hold and accommodate a specific type of component, such as an expansion card or memory module. It provides a standardized interface and location for inserting and connecting the component to the main system or device.

    Dependent on Hardware (contains::contained by).

    Name is usually discoverable. If not available,use the name of the card that is contained in this slot.

    Subslot cmdb_ci_container_subslot cmdb_ci_equipment_holder In our context, a slot that is present on a Card and can accommodate child cards is considered a subslot.

    Dependent on Hardware (contains::contained by).

    Identification: Name (100). Name is discovered from SNMP. If not available, use the name of the card that is contained in this subslot.