Design and assign your network services
Summarize
Summary of Design and assign your network services
The Design and Assign function in the Telecommunications Network Inventory application guides agents through the end-to-end process of designing and assigning network services. It breaks down the workflow into clearly defined activities and steps, providing a task-oriented view that enhances visibility into each phase of the design process and the allocation of network resources.
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Key Features
- Step-by-step guided workflow: Agents follow a structured sequence of tasks to complete network service design against a design request.
- Activity-based framework: The design workflow is divided into multiple activities, each containing necessary steps and automated workflows like change task creation.
- Interactive home page: Displays all design requests in progress, allowing users to select and launch the Design and Assign function or create new logical connections.
- User roles and responsibilities: Different roles such as Network Planning Agent, Network Planning Manager, and Playbook Admin have defined access and duties within the Design and Assign function, supporting collaboration and oversight.
- Configuration capabilities: The function can be customized for various network services, leveraging ServiceNow AI Platform and Workflow Studio for creation and configuration.
- Practical usage: Inventory agents can view, perform, and mark activities as complete, progressing through the design and assignment of network inventory efficiently.
Key Outcomes
- Enables agents to systematically design network services such as GPON Broadband by following guided activities.
- Improves clarity and coordination through visual task-oriented workflows and activity tracking.
- Supports effective resource allocation and integration throughout the design lifecycle.
- Facilitates creation of logical connections and other network designs directly within the Telecommunications Network Inventory workspace.
- Enhances governance and workflow customization through defined user roles and Workflow Studio administration.
The Design and Assign function provides step-by-step guidance for designing a network service in the Telecommunications Network Inventory application. You can use the Design and Assign function to complete guided activities to design the network services and assign the network inventories.
Introduction to design and assign function
The Design and Assign function is an end-to-end workflow that includes the necessary steps to design a network service against a design request. You can visualize a workflow in a task-oriented view and guides users through sequences of tasks to complete the design process. The Design and Assign function offers a structured approach for agents to deliver a network service. It provides agents with clear visibility into the steps to be executed, the network resources to be allocated at each step, and how everything is integrated together.
The Design and Assign framework breaks the design workflow into multiple activities. Each activity includes the steps necessary for an agent to complete that activity. Activities also include automated workflows, such as creation of change tasks for the next step when an activity is complete.
- An activity picker displays the activities.
- A series of steps that you have to complete to achieve a particular goal for each activity.
Design and Assign home page
The Design and Assign home page displays all change requests (design requests) that are in the Design in Progress state. Selecting a change request redirects to the corresponding Design and Assign function where you can visualize the workflow in a task-oriented view. You can also select the UI action to launch a Design and Assign function from the home page. For example, select Create Logical Connection to launch the Design and Assign function for a new logical connection.
- Navigate to .
- Select the design and assign icon (
).
To refresh the home page, select refresh icon (
).
Design and Assign function user roles
| User role | Description |
|---|---|
| Network Planning Agent [sn_ni_core.network_planning_agent] |
|
| Network Planning Manager [sn_ni_core.network_planning_manager] |
|
| Playbook admin [playbook.admin] | Uses the Workflow Studio application to author, configure, and monitor the Design and Assign function. |
Creating and configuring Design and Assign function for your network services
You can create the Design and Assign function for various types of network services such as designing a Gigabyte Passive Optical Network (GPON) Broadband service. You can use ServiceNow AI Platform capabilities and Workflow Studio application to create and configure the Design and Assign function. To learn more, see Design and Assign function for your network services.
Using Design and Assign function
The inventory agents can use the guidance available with the Design and Assign function to complete the tasks and activities. These activities are needed to design your network service and assign the network resources.
A Design and Assign function includes multiple activities for an agent to complete. When using a Design and Assign function, agents can:
- View the activities.
- Select an activity and perform the work necessary to complete that activity.
- Mark an activity as complete and move to the next activity.
- Complete the activities necessary to design and assign an inventory record.
To learn more, see Design and Assign function.
You can create a logical connection by using the Design and Assign function available in the Telecommunications Network Inventory application. To learn more, see Logical connections.