Equipment Holder form

  • Release version: Zurich
  • Updated July 31, 2025
  • 3 minutes to read
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    Summary of Equipment Holder form

    The Equipment Holder form in ServiceNow enables you to create, review, and modify details of network assets related to equipment holders. It centralizes key information about physical orientation, capacity, lifecycle, and configuration of these network assets to facilitate accurate asset management within your network infrastructure.

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    General Fields

    • Name: Defines the physical orientation of the slots in the equipment holder (None, Horizontal, Vertical).
    • Serial Number: Total units of the equipment holder, including both occupied and available.
    • Asset: Number of equipment holder units currently in use.
    • Support Group: Number of units available for use.
    • Life Cycle Stage: Indicates the asset’s phase such as Deploy, Design, End of Life, Inventory, Operational, or Purchase.
    • Managed by: Specifies the person responsible for managing the network asset, selectable from user listings.
    • Life Cycle Stage Status: Current status within the lifecycle, including In Maintenance, In Use, or Pending Retirement.
    • Model ID: Manufacturer’s model identifier.
    • Alarmable: Indicates if the asset can be linked to an alarm system.

    Configuration Fields

    • Manufacturer: Select the network asset’s manufacturer from predefined codes.
    • Model Number: Manufacturer’s model number for the asset.
    • Orientation: Physical slot orientation (None, Horizontal, Vertical).
    • Unit Position: Specifies the position of this asset unit.
    • Network Domain: Domain ownership of the asset, selectable as Mobility, Telco, or Core.
    • Units Occupied/In Use/Available: Tracks total units, those actively used, and those available.
    • Comments: Free-form text for notes, such as technician details.
    • Allotted Electric Power: Maximum power allocated to the asset, with a required minimum of 10 Watts; power values convert automatically to Kilowatts.
    • Allotted Electric Power Unit: Choose from Watts, Kilowatts, Megawatts, or Horsepower for power measurement.
    • Unit of Measure System: Defines the measurement system for weight capacity (Metric, US Imperial).
    • Max Weight Capacity: Maximum weight the asset can support, converted to Pounds by default.
    • Max Weight Capacity Unit: Select weight unit matching the measurement system (Grams, Kilograms for Metric; Ounces, Pounds for US Imperial).

    Practical Benefits

    Using this form, ServiceNow customers can maintain detailed and accurate records of equipment holders within their network, ensuring clarity on capacity, lifecycle status, and ownership. The form supports power and weight capacity tracking with unit conversions, facilitating effective resource planning and asset management. Assigning managers and monitoring lifecycle states help streamline operational oversight and maintenance scheduling.

    The Equipment Holder form enables you to create, review, and modify the network asset details for an equipment holder.

    Table 1. Equipment Holder form - General
    Field Description
    Name
    Physical orientation of the slots in this network asset:
    --None--
    No specific physical slot orientation.
    Horizontal
    Horizontal slot orientation.
    Vertical
    Vertical slot orientation.
    Serial number

    Total number of equipment holder units, both occupied and available, in this network asset.

    Asset

    Number of equipment holder units that are in use in this network asset.

    Support group

    Number of equipment holder units that are available for use in this network asset.

    Life Cycle Stage
    Stage of the life cycle that this network asset is in:
    Deploy
    Network asset that is deployed in your network.
    Design
    Network asset that is being used for design purposes.
    End of life
    Network asset that is at the end of its useful life.
    Inventory
    Network asset that is an inventory item in use in the network.
    End of life
    Network asset that is missing and can't be located.
    Operational
    Network asset that is operational.
    Purchase
    Network asset that is in the purchase phase of its life.
    Managed by

    Name of the person who manages this network asset. Select the search icon (Search icon.) and select a user from the listing.

    Life Cycle Stage Status
    Status of the network asset as it relates to the life cycle stage that it is in:
    In Maintenance
    Network asset that is currently in maintenance.
    In Use
    Network asset that is currently in use.
    Pending Retirement
    Network asset that is currently in maintenance.
    Model ID

    Manufacturer's model identification number for this network asset.

    Alarmable

    Option that designates if an alarm system can be assigned to this network asset.

    Table 2. Equipment Holder form - Configuration
    Field Description
    Manufacturer

    Name of the network asset's manufacturer. Select the search icon (Search icon.) and select a manufacturer code. To learn more, see Create manufacturer and vendor codes.

    Model number

    Manufacturer's model number for this network asset.

    Orientation
    Physical orientation of the slots in this network asset:
    --None--
    No specific physical slot orientation.
    Horizontal
    Horizontal slot orientation.
    Vertical
    Vertical slot orientation.
    Unit position

    Unit position of this network asset.

    Network Domain Domain of ownership and responsibility for this network asset or connection. Select one of the following options:
    Mobility
    Network asset that is associated with the mobility equipment domain.
    Telco
    Network asset that is associated with the Telco equipment domain.
    Core
    Network asset that is associated with the core equipment domain.
    Units occupied

    Total number of equipment holder units, both occupied and available, in this network asset.

    Units in use

    Number of equipment holder units that are in use in this network asset.

    Units available

    Number of equipment holder units that are available for use in this network asset.

    Comments

    Free form text that is used to comment on a network asset. For example, Duty tech is Rahul Dev.

    Allotted Electric Power Maximum power allotted to the asset.
    Note:
    • To maintain the power capacity of the rack/cabinet, it’s essential to incorporate a minimum value of 10 Watts.
    • By default, the value is converted to Kilowatts (KW), in the capacity metric and following is the conversion formula
      • Watts (W) - <power-in-watts> / 1000
      • Megawatts (MW) - 1000 * <power-in-mega-watts>
      • Horsepower (HP) - 0.746 * <power-in-horsepower>
    Allotted Electric Power unit Units in which the allotted electric power of the asset is measured. Select any one of the following units.
    • Watts (W)
    • Kilowatts (KW)
    • Megawatts (MW)
    • Horsepower (HP)
    Unit of Measure System Measurement type based on which the Max weight capacity unit is fetched. Select any one of the following measurement types.
    • Metric
    • US Imperial
    Max weight capacity Maximum capacity of assets.
    Note:
    By default, the value is converted to Pounds (lbs), in the capacity metric and following is the conversion formula
    • Ounces: <weight-in-ounces> / 16
    • Grams: <weight-in-grams> / 453.59
    • Kilograms: 2.204 * <weight-in-kilograms>
    Max weight capacity unit Unit in which weight of the asset is measured. Select any one of the following.
    • Grams (g)
      Note:
      This field is only accessible when the Metric system is used for unit of measurement.
    • Kilograms (kg)
      Note:
      This field is only accessible when the Metric system is used for unit of measurement.
    • Ounces (oz)
      Note:
      This field is only accessible when the US Imperial system is used for unit of measurement.
    • Pounds (lbs)
      Note:
      This field is only accessible when the US Imperial system is used for unit of measurement.