Predictive Intelligence release notes

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • The ServiceNow® Predictive Intelligence application enables you to create and train machine learning models to help improve the performance, efficiency, and flexibility of your systems. Predictive Intelligence was enhanced and updated in the Australia release.

    Predictive Intelligence highlights for the Australia release

    A new Predictive Intelligence Usage Analytics dashboard provides you with actionable insights into model performance, user engagement, adoption trends, and product health.

    See for more information.

    New in the Australia release

    Usage Analytics dashboard is a central location to understand the adoption, effectiveness, and overall value of all your Predictive Intelligence solutions. Dashboard widgets offer several metrics such as total monthly count of predictions per solution type.

    Activation information

    Predictive Intelligence is a ServiceNow AI Platform feature that is active by default.

    Related ServiceNow applications and features

    Document Intelligence is an artificial intelligence solution that enables any organization to automate and accelerate the process of extracting data from documents.
    Task Intelligence uses machine learning to train solutions with your data and achieve important outcomes.
    Prebuilt Predictive Intelligence solutions tailored to specific BUs are available in apps across the ServiceNow AI Platform.