View a product non-conformance

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • View the product non-conformance reports.

    Avant de commencer

    Role required: Quality Issue Management Admin or product non-conformance submitter (sn_mfg_qm.product_non_conformance_submitter)

    Procédure

    1. Navigate to Workspaces > CSM/FSM Configurable Workspace > List > Product Non Conformance Case.
    2. Choose a list of cases to view.
      • My Cases: Cases assigned to them
      • All: Cases that belong to that business location.
      • Open: All the open cases.
      • Unassigned: Unassigned cases and assign them to the available agent.