Mobile Platform accessibility features and updates

Release version: Nofamily

Updated March 18, 2026

1 minute to read

Explore Accessibility features and updates on the Mobile version of the ServiceNow AI Platform.

Access your instance from anywhere using the ServiceNow Mobile Platform. The Mobile Platform enables you to create customized mobile experiences on the Now Mobile and Mobile Agent apps. Using these apps, your users access custom reports and can execute multiple tasks, enabling them to perform their work from anywhere, at any time.

Select the links below to see how to configure accessibility features and user preferences on the ServiceNow Mobile Platform.

Table 1. Mobile Platform accessibility features
Accessibility Feature	Summary
Accessibility features in mobile	Features include: Change mobile analytics views for accessibility Define font size settings for mobile devices Screen reader support Enable map accessibility features
Configure chart views for accessibility	Give users the option to change chart views from color segments to black and white patterns. This option can be used for accessibility purposes.
Configuring screen reader support in mobile	Screen reader support in mobile provides an audible description of what is displayed on your mobile screen. Adding voiceover text for buttons defined as icon type within cards Adding voiceover text for buttons defined as icon type within card templates
Light and dark modes in Mobile App Builder and Mobile Card Builder	The Mobile App Builder and Mobile Card Builder tools can configure both light and dark mode options, allowing users to easily switch between a bright or subdued interface, enhancing comfort, readability, and battery efficiency.
Horizon Design Site: Accessibility	For developers and designers: Learn more about designing accessible experiences for mobile users. This page lists available support for accessibility features as well as guidelines for implementation.