Combined Alumni Center release notes for upgrades from Xanadu to Australia

australia Combined Product Files

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australia

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en-US

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australia Combined Product Files

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delta3ax

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delta3ax

Combined Alumni Center release notes for upgrades from Xanadu to Australia

Release version: Australia

Updated July 20, 2026

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Summary of Combined Alumni Center release notes for upgrades from Xanadu to Australia

This consolidated guide provides ServiceNow customers with a clear view of the Alumni Center updates from the Xanadu through Australia releases. It highlights new features, changes, removals, and practical information necessary for preparing and executing an upgrade to the Australia release.

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Important Upgrade Considerations

Review pre- and post-upgrade tasks carefully before upgrading to Australia.
There are no specific updates or changes in the Australia release itself for Alumni Center, but cumulative features and improvements from prior releases apply.

Key New Features Introduced (Primarily in Zurich Release)

Alumni Center Revamp: The alumni home page acts as a central hub for former employees to update personal details, manage preferences, and access personalized job recommendations and alumni services.
Alumni Self-registration: Former employees can register themselves as alumni with email validation to ensure accuracy and prevent duplication.
Automatic Alumni User Creation: Configuration options allow automatic creation of alumni accounts during employee offboarding using customizable termination conditions, with optional approval controls.
Personal Details Verification: Employees in offboarding can verify and update contact details through Employee Center to support effective alumni onboarding and communication.

Notable Changes and Removals

System properties related to email domains and import settings were removed and their values moved to a unified alumni configuration UI in the Zurich release.
There are no other significant feature changes, removals, or deprecations from Xanadu to Australia.

Activation and Installation

The Alumni Center app can be installed by requesting it from the ServiceNow Store. Customers should review the ServiceNow Store for app availability and version history. No new activation instructions specific to Australia are noted.

Additional Information

No new browser requirements, accessibility changes, localization considerations, or additional requirements were introduced between Xanadu and Australia.
The application was renamed from “Alumni Service Center” to “Alumni Center.”
Enhanced Employee Center Pro experiences are now available to alumni, including My Active Items, Proactive Prompts, Content Widgets, and secure document access.
Alumni admins have enhanced configurability for termination conditions, self-registration forms, and job opportunity recommendations.

Benefits for ServiceNow Customers

By upgrading to the latest Alumni Center capabilities, organizations can streamline alumni engagement, automate alumni account creation, and provide a modern, user-friendly portal for former employees. These improvements aid in maintaining accurate alumni records, promoting job opportunities, and enhancing ongoing communications with alumni.

Consolidated page of all release notes for Alumni Center from Xanadu to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Alumni Center release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Alumni Center to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Alumni Center.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	[Placeholder link text to key alumni-service-center]Alumni Center revamp The revamped alumni home page is a central hub where former employees can update their details, manage preferences, and access personalized job recommendations. It also provides quick access to alumni services, news, resources, and tasks to stay connected and engaged. Alumni can maintain their employment history with legacy & latest employment details. Alumni can view the existing job opportunities and also get personal job recommendation based on your job preferences. Alumni Self-registration A former employee can sign up on the Alumni Center and provide details to register as an alumni. The personal email provided by the employee is validated to verify the employee status ensuring accurate identification and preventing impersonation or duplication. Configure automatic alumni user creation Alumni user creation is streamlined with a configurable process that allows organizations to generate alumni accounts automatically during an employee offboarding. Configurable termination conditions can be used to create the alumni and admins can restrict automatic creation with approvals if needed. Personal Details Verification Employees in the offboarding stage can review and confirm their personal details such as email, phone number, and shipping address to facilitate effective communication post offboarding and ease alumni onboarding. The offboarding task is available in the Employee Center to-dos and offboarding journeys.
Australia	No updates for this release.

Changes

Between your current release family and Australia, some changes were made to existing Alumni Center features.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Alumni Center features or functionality were removed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	The following system properties are removed and the existing configured values are copied to the alumni common configuration UI. Email property - sn_asc.self_registration.personal.email.domains Deleted properties - sn_asc.import.default.state, sn_asc.import.user_name.max.tries, sn_asc.import.alumni.suffix
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Alumni Center features or functionality were deprecated.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Alumni Center.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Install Alumni Center by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Australia	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Alumni Center we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Alumni Center we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Alumni Center, such as specific requirements or compliance levels.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Alumni Center we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Alumni Center we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	The application name Alumni Service Center is now called Alumni Center. As an alumni, you can see the revamped Alumni Center with Employee Center Pro experiences such as My Active Items, Proactive Prompts, and Content Widgets. As an alumni, you can use improved alumni services available out-of-the-box. As an alumni, you can securely access your documents directly from your profile. As an alumni, use the Register as alumni option to create an account with the Alumni Center and login to the Alumni Center website. As an alumni registering in the Alumni Center portal, you can enter details like first name, last name, personal email address and employee number which can be used to verify and match the ex-employee records. As an alumni, you can maintain and update your personal details directly within your profile. As an alumni, you can enter your legacy employment details and latest employment details to maintain your employment history. As an alumni, your can enable or disable notifications for recommended job opportunities, and news/event updates in your profile. As an alumni admin, you can configure the customer specific termination conditions using the HR profile fields to trigger alumni creation process automatically on employee termination. As an alumni admin, you can configure the Alum Self-registration form based on the organization needs. As an alumni admin, you can highlight and showcase the recommended job opportunities. See [Placeholder link text to key alumni-service-center] for more information.
Australia	No updates for this release.