Combined Field Service Management for Telecommunication release notes for upgrades from Xanadu to Australia

Consolidated page of all release notes for Field Service Management for Telecommunication from Xanadu to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Field Service Management for Telecommunication release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Field Service Management for Telecommunication to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Field Service Management for Telecommunication.

Release	Release notes
Xanadu	Managing the appointments for telecommunication services Create, reschedule, get, list, and cancel appointments from your system for the connectivity-related field services. You can book an appointment on an existing work order in the Field Service Management application from an external system using Appointment Open APIs.
Yokohama	No updates for this release.
Zurich	Manage work orders Manage the work orders for field services to support the installation, activation, and site assessments that are needed for connectivity services. This feature supports the POST, PATCH, GET, LIST, and DELETE operations for work orders via the TMF 697 Open API.
Australia	No updates for this release.

Changes

Between your current release family and Australia, some changes were made to existing Field Service Management for Telecommunication features.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Field Service Management for Telecommunication features or functionality were removed.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Field Service Management for Telecommunication features or functionality were deprecated.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Field Service Management for Telecommunication.

Release	Release notes
Xanadu	Telecommunications appointment booking feature is available with activation of the Telecommunications Open API (com.sn_tmf_api), Appointment Booking (com.snc.appointment_booking), Field Service Management (com.snc.work_management), Field Service Management for Telecommunications (com.sn_fsmt), and Telecommunications, Media and Technology Core (com.sn_tmt_core) applications. Install these applications by requesting them from the ServiceNow Store.
Yokohama	No updates for this release.
Zurich	The Telecommunications appointment booking feature is available with activation of the Telecommunications Open API (com.sn_tmf_api) and Field Service Management for Telecommunications (com.sn_fsmt) applications. Install these applications by requesting them from the ServiceNow Store.
Australia	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Field Service Management for Telecommunication, such as specific requirements or compliance levels.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Field Service Management for Telecommunication we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Field Service Management for Telecommunication we have noted them here.

Release	Release notes
Xanadu	Create and manage the appointments for the telecommunication field services. See Field Service Management for Telecommunications for more information.
Yokohama	No updates for this release.
Zurich	Manage your work order using the TMF 697 Open API. See Field Service Management for Telecommunications for more information.
Australia	No updates for this release.