Combined Playbook release notes for upgrades from Xanadu to Australia

Consolidated page of all release notes for Playbook from Xanadu to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Playbook release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Playbook to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	After you upgrade to Australia, update the Workflow Studio application in the ServiceNow Store.

New features

Between your current release family and Australia, new features were introduced for Playbook.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	Nested playbooks Nest playbooks as a step within other playbooks to enable the following scenarios: Define sets of activities for reuse across multiple playbooks to help avoid duplication. Break up large playbooks for easy maintenance and fast load time in Playbook Designer. Simplified end-user playbook experience Implement a wizard experience for guiding your end users through a sequence of steps to achieve an outcome, such as servicing a printer. Automated Test Framework support for playbooks The Automated Test Framework can be used to create automated tests to confirm your playbooks run as planned. Use AI agents as a playbook activity Use an existing AI agent as an activity in your playbook to automate tasks. The AI agent gathers the required context, performs the work, and produces outputs that subsequent activities can consume.

Changes

Between your current release family and Australia, some changes were made to existing Playbook features.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	Required role update Any tasks that previously required only the admin role now require the playbook.admin role instead. ServiceNow product tiers The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: Foundation: AI basics to deliver insights Advanced: AI to boost productivity across relevant use cases Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.

Removed

Between your current release family and Australia, some Playbook features or functionality were removed.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Playbook features or functionality were deprecated.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Playbook.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	The Playbooks application comes with the Workflow Studio ServiceNow Store app. Workflow Studio is part of the ServiceNow AI Platform® and is available by default. Get the latest Workflow Studio features by downloading the latest Workflow Studio app in the ServiceNow Store, as well as related applications like Process Automation Content and Process Automation Experience Demo. The Playbooks application can be downloaded for patch fixes. To use playbook generation features in Workflow Studio, download the Now Assist for Creator application. To use Agentic Playbooks, enable it through Now Assist.

Additional requirements

If any additional requirements were introduced or changed for Playbook we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Playbook we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Playbook, such as specific requirements or compliance levels.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Playbook we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Playbook we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	Nest playbooks within other playbooks. Enable runtime users to launch a playbook on demand. Test playbooks with the Automated Test Framework. Preview the UI for an activity in when configuring a playbook activity in Workflow Studio. Use AI agents as activities in your playbook to automate tasks. See Playbooks for more information.