Combined Resource Management Workspace release notes for upgrades from Xanadu to Australia

  • Release version: Australia
  • Updated May 4, 2026
  • 7 minutes to read
  • Consolidated page of all release notes for Resource Management Workspace from Xanadu to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Resource Management Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Resource Management Workspace to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Resource Management Workspace.

    Release Release notes

    Xanadu

    Resource Management Workspace
    View updates to any approved task by using the new iconography. Use the Group By feature to group resources on a board.
    Create a resource card in Resource Management Workspace
    Create resource cards in Resource Management Workspace to filter and view resources by primary attributes or project item of work. Use the Unassigned tasks toggle to create a custom filter and view the unassigned tasks in the bottom tray.
    Create resource assignments and operation resource assignments in Resource Management Workspace
    Resource Managers and Project Managers can directly create resource assignments and operational resource assignments from the resource board view to allocate, and approve the efforts.
    Manage unassigned and assigned tasks
    Assign the unassigned tasks from the bottom tray and approve the assigned tasks from the top tray.
    Split resource a assignment, Reassign or unassign the assigned tasks
    Split a resource assignment to create a duplicate assignment from a specific date. Resource managers can assign this split work to other resources with the same primary attributes. Reassign the assigned tasks from the primary resource to another resource who has the same primary attributes to manage the primary resource's work load, resource time offs, or to allocate operational work.

    Yokohama

    Using Resource Management Workspace
    • View the Resource status, Remaining capacity, and Utilization columns to the allocation heatmap modal to help resource managers to view detailed insights and the total efforts for Approved and Pending tasks.
    • Use the Total row in the heatmap modal to view the aggregate utilization for approved and pending tasks.
    • Update the resource status and the efforts for child assignments using the new modal.
    • Capture additional details required to the Project manager or Resource manager while creating a New Resource Assignment and New Operational Assignment using the following new fields.
      • Name
      • Ready for review
      • Notes
    • Access the assigned resource assignments or the parent resource assignment directly from the resource board view.
    Using Resource Management Workspace
    View and access the resource assignments from high-level to get an overview of all the resource assignments, based on their states, completion dates, start dates, resources with allocations over their capacity, and resources allocations within their available.
    • Filter the resource board using the primary attributes and dates to build a custom view.
    • Edit the dashboard further to manage the data representation view of existing widgets or add new elements to build the required widgets.
    • Access the custom resource boards from dashboard using the interactive widgets to manage the allocations details.
    • Edit the Start and End dates, Task efforts, and Resource status for assigned tasks in the top tray using the inline editing feature.

    Zurich

    Move a resource assignment
    Move any assigned resource assignment without actuals or an unassigned resource assignment to a different date to align the work with your project realignment, prioritization, or resource availability. You can move individual resource assignments based on your project or organizational priorities.
    Using Resource Management Workspace
    • View the type of operational work that is assigned to a resource using the resource board drill-down view.
    • Filter your resource board using data grid filters to easily navigate and modify the resource assignments in the top tray.
    • Sync the resource assignments to align them with change in planning item dates.
    • Override resource rate for each assignment from the assigned work in the top tray.
    • Apply filters using string-type and boolean field values across the resource card top tray to view the required dataset.
    Assign resource assignments
    Allocate effort from unassigned resource assignments using the following ways:
    • Auto-assign work among all the available resources.
    • Partially assign work among for selected resources.

    Australia

    No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Resource Management Workspace features.

    Release Release notes

    Xanadu

    Resource Management Workspace
    The new Resource Management Workspace provides a more efficient, streamlined way for you to work. For information about how to upgrade, see Resource Management Workspace. Resource Management classic is still supported in this release.

    Yokohama

    New resource heatmap view
    The resource allocation heatmap view provides more relevant information such as resource status, remaining capacity, and utilization of resources which helps resource managers to plan efficiently and allocate the resources based on their availability, bandwidth, and work requirements.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Removed

    Between your current release family and Australia, some Resource Management Workspace features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Deprecations

    Between your current release family and Australia, some Resource Management Workspace features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Activation information

    Review information on how to activate Resource Management Workspace.

    Release Release notes

    Xanadu

    Install the Resource Management Workspace application by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Yokohama

    Install Resource Management Workspace by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    Install Resource Management Workspace by requesting it from the ServiceNow Store.

    Australia

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Resource Management Workspace we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Resource Management Workspace we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Resource Management Workspace, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    Australia

    No updates for this release.

    Localization information

    If there are specific localization considerations for Resource Management Workspace we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Resource Management Workspace we have noted them here.

    Release Release notes

    Xanadu

    • Create resource assignments from Resource Management Workspace.
    • Create a resource board by filtering tasks to view assigned resources and manage their allocations based on the priority of the work.
    • Split an assigned resource assignment to divide and assign the work to another resource to handle resource allocations.
    • Identify allocation and status changes to the resource assignment using the new iconography.
    • Group resources from a resource board based on Primary Group, Primary Role, Primary Skill, Owner, or Parent Item.

    See Resource Management Workspace for more information.

    Yokohama

    • Access the new heatmap modal to view the resource status, remaining capacity, and utilization efforts of resource allocation.
    • Use the Name, Notes, and Ready for review fields while creating a New Resource Assignment.
    • Access the resource assignments and the parent resource assignment from the resource board.
    • Use the interactive dashboard to create and manage widgets to access the required set of resource data in board view.
    • Extend, adjust, and approve resource assignments using the row context menu from the side grid.

    See Resource Management Workspace for more information.

    Zurich

    • Move an assigned or unassigned resource assignment to a different start date to align the work with your organization's prioritization cycle.
    • View the type of operational work assigned to a resource in the resource board drill-down view.
    • Allocate effort from unassigned resource assignments using the following ways — auto-assign work among all the available resources, or partially assign work among for selected resources.

    See Resource Management Workspace for more information.

    Australia

    No updates for this release.