Combined ServiceNow Add-in for Microsoft 365 release notes for upgrades from Xanadu to Australia

  • Release version: Australia
  • Updated May 4, 2026
  • 4 minutes to read
  • Consolidated page of all release notes for ServiceNow Add-in for Microsoft 365 from Xanadu to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family ServiceNow Add-in for Microsoft 365 release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading ServiceNow Add-in for Microsoft 365 to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for ServiceNow Add-in for Microsoft 365.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    Create a manifest file
    Create a manifest file with the configurations that you want to enable for the ServiceNow Add-in for Microsoft 365.
    Map email fields to a catalog item
    Map fields from an email or meeting invite to copy and auto-populate a catalog form.
    Map email fields to a form
    Map fields from an email or meeting invite to copy and auto-populate a ServiceNow form.
    Configure single sign-on for ServiceNow Add-in for Microsoft 365
    Enable employees to access the add-in from any Microsoft 365 app without having to sign in to Employee Center.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing ServiceNow Add-in for Microsoft 365 features.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Removed

    Between your current release family and Australia, some ServiceNow Add-in for Microsoft 365 features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Deprecations

    Between your current release family and Australia, some ServiceNow Add-in for Microsoft 365 features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Activation information

    Review information on how to activate ServiceNow Add-in for Microsoft 365.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    Install ServiceNow Add-in for Microsoft 365 by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    You must have Microsoft Outlook 2019 or a later version to use ServiceNow Add-in for Microsoft 365.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Accessibility information

    Review details on accessibility information for ServiceNow Add-in for Microsoft 365, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Localization information

    If there are specific localization considerations for ServiceNow Add-in for Microsoft 365 we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for ServiceNow Add-in for Microsoft 365 we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    • Access any catalog form in Employee Center and submit requests within Microsoft 365 apps.
    • Load any ServiceNow form or navigate to a link in Employee Center.
    • Map message or appointment fields in Microsoft Outlook to be auto-populated in ServiceNow catalogs or forms.
    • Configure extension points to support messages and appointments in read and compose modes.

    See ServiceNow Add-in for Microsoft 365 for more information.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.